Michael Suarez
Brooklyn,NY
Summary
- Hardworking employee within customer service
- Multitasking and time management abilities
- Devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
Work History
Concierge Staff Member
Choice Management New York
Brooklyn, NY
07.2021 - Current
- Directed incoming calls and messages to appropriate staff or residents.
- Entered work orders for housekeeping, pest control and maintenance issues.
- Retained knowledge of local events to offer recommendations and personal services.
- Handled mail and package deliveries, keeping items secure.
- Acknowledged and greeted guests entering or leaving building, promoting pleasant environment.
- Built detailed knowledge on locations and points of interest to thoroughly answer guest questions.
Package Handler
Elite Gaming Live
Brooklyn, NY
07.2021 - 02.2022
- Assisted in loading delivery trucks with prepared packages.
- Checked cargo before transportation and determined if items adhered to proper regulation standards.
- Packed boxes and stock using organizational guidelines.
- Applied barcodes to cargo and used digital scanners to track and locate materials during transportation.
Plumber's Apprentice
Practical Plumbing
New York , NY
02.2020 - 07.2021
- Used equipment and mechanical skills to troubleshoot and diagnose issues.
- Cleaned up spills with appropriate techniques and kept shop organized, safe and neat.
- Ordered parts, tools and supplies to stock shop and prepare for repair jobs.
- Completed planned and unplanned work orders to quickly bring equipment back to production.
Education
High School Diploma -
La Salle Academy
New York, NY06.2020
Some College (No Degree) - Psychology
St. John's University
Jamaica, NYSkills
- Management Interaction
- Social Media Networking
- Mail Receiving and Delivery
- Conflict Resolution
- Power Tool Use
- Quality Control
Timeline
Concierge Staff Member
Choice Management New York
07.2021 - Current
Package Handler
Elite Gaming Live
07.2021 - 02.2022
Plumber's Apprentice
Practical Plumbing
02.2020 - 07.2021
High School Diploma -
La Salle Academy
Some College (No Degree) - Psychology
St. John's University