Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

MICHAEL SUEL

Santa Maria,CA

Summary

Results-driven operations management professional with proven track record in streamlining processes and driving efficiency. Strong focus on team collaboration and adaptability, ensuring reliable performance in dynamic environments. Skilled in strategic planning, resource allocation, and project management. Known for leadership, communication, and problem-solving abilities to achieve organizational goals.

Overview

Work History

Project Manager

LAZ Parking
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
  • Responsible for developing client relationships and business retention
  • Ensuring that increased revenue, managed expenses, and customer satisfaction is maximized by maintaining the highest level of service thresholds and initiatives that are aligned with the expectations of our various clients
  • Lead, direct, and develop team of employees to accomplish annual and periodic goals/initiatives, while embodying and using LAZ Parking's culture as a guideline
  • Identify high potential employees to support the organization's continued growth
  • Preparation of budgets/monthly reviews of profit/loss by location with assigned portfolio
  • Implementation and completion of other projects, programs, and initiatives that may arise from assigned portfolio operation


Manager

Valet Descartes
  • Prepare Daily, Weekly, Monthly, and Annual financial and operational reports as required
  • Managing, planning, scheduling, training, and directing the activities of Facilities Managers and Assistant Managers which may require compliance with the Collective Bargaining Agreements
  • Developed client relationships and maintain business retention
  • Serve as a liaison to parking patrons and various stakeholder groups who are impacted by the operations of the assigned portfolio
  • Monitor, review, and analyze the market rate structures

Transportation Supervisor

Mystic Lake Casino Hotel
  • Apply positive communication, interpersonal and leadership skills with guests both internal and external
  • Responsible for maintaining excellent customer service levels by ensuring all valet personnel is successfully performing their job duties in their assigned areas
  • Complete annual and monthly performance evaluations for valet personnel
  • Recommends and administers disciplinary action as necessary
  • Schedule personnel for assigned shifts and calling in additional staff should the need arise
  • Address employee complaints and resolve problems in a professional and timely manner, utilizing Human Resources, Security and Senior Management as appropriate
  • Respond to Guest complaints by addressing issues without compromising policies and procedures

Table Games Dealer

Chumash Casino & Resort
  • Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.
  • Monitored guest behavior for signs of intoxication or disorderly conduct, intervening when necessary to maintain a safe environment for all patrons.
  • Managed high-stress situations effectively, remaining calm under pressure while maintaining professionalism with guests.
  • Adhered to all gaming regulations and procedures to maintain legal and ethical operation.

Education

High School Diploma -

Shakopee Senior High School
Shakopee, MN
06-2006

Skills

  • Project management
  • Project planning and development
  • Leadership qualities
  • Audio-visual skills
  • Engaging personality
  • Exceptional communication
  • Microsoft Office
  • Adobe Software
  • Affinity Software
  • Davinci Resolve

Interests

  • Baseball
  • Technology Advancements
  • Video Editing
  • Graphic Design

Timeline

Project Manager

LAZ Parking

Manager

Valet Descartes

Transportation Supervisor

Mystic Lake Casino Hotel

Table Games Dealer

Chumash Casino & Resort

High School Diploma -

Shakopee Senior High School
MICHAEL SUEL