Michael Sword
Charleston
Summary
Dedicated QOPI (Quality Oncology Practice Initiative) Coordinator with extensive experience in data abstraction and implementing quality measures designed for outpatient-oncology practices to foster a culture of self-examination and improvement. Skilled in regulatory compliance and interdepartmental communication, fostering a culture of teamwork and efficiency to enhance overall performance.
Overview
33
33
years of professional experience
Work History
QOPI Coordinator
CAMC Cancer Center
Charleston
12.2008 - Current
- Implemented quality control measures, enhancing operational efficiency in workflows.
- Ensured compliance with company policies and procedures related to project management activities.
- Recommended staffing solutions and proposed procedural changes to improve team effectiveness.
- Facilitated interdepartmental communication to resolve issues promptly.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Assisted in developing educational materials for patient outreach programs.
Assistant Store Manager
Sam's Club
Charleston
06.1993 - 07.2008
- Managed inventory levels, facilitating stock replenishment and organization across grocery, meat, and produce departments.
- Supervised daily operations, ensuring compliance with policies and enhancing department efficiency.
- Trained and mentored new team members in store department on customer service standards and procedures.
- Assisted in executing merchandising strategies to enhance product visibility and appeal.
- Engaged with customers to resolve issues, fostering a positive shopping experience.
Education
Some College (No Degree) - Business Administration
West Virginia State University
Institute West VirginiaSkills
- Compliance assurance
- Quality control
- Regulatory compliance
- Work prioritization
- Document management
- Process improvement
- Interdepartmental collaboration
- Work Planning and Prioritization
- Scheduling and calendar management
- Attention to detail
- Data entry
- Task prioritization
- Time management
- Compliance management
- Customer service
- Staff supervision
- Database management
- Adaptability and flexibility
- Discretion and confidentiality
Timeline
QOPI Coordinator
CAMC Cancer Center
12.2008 - Current
Assistant Store Manager
Sam's Club
06.1993 - 07.2008
Some College (No Degree) - Business Administration
West Virginia State University