Michael Sychev
Ozark,MO
Summary
I am a Thoughtful, Down-to-earth, and Vigorous college student with a passion for the Cyber Security field as proven by college-level courses such as Software and Hardware troubleshooting as well as multiple certifications including CompTIA A+ and Network+. I am eager to learn about all things Cyber Security related and have the motivation and discipline to achieve my dreams.
Overview
8
8
years of professional experience
1
1
Certification
Work History
IT Support Technician
Bass Pro Shops
06.2024 - Current
- Used ticketing systems to manage and process support actions and requests.
- Diagnosed and troubleshot hardware, software and network issues.
- Configured hardware, devices, and software to set up work stations for employees.
- Installed and configured operating systems and applications.
- Responded to customer inquiries and provided technical assistance over phone and in person.
Salesperson
Nixa Closeouts and Liquidations
05.2021 - 02.2024
- Currently working as a Salesman/ Warehouse worker while I'm in school pursuing Cyber Security
- The Job description consists of selling home improvement items both online and instore and Managing inventory as new products come in
- Worked to build relationships with customers and built potential for additional sales.
- Developed and maintained strong working relationships with professionals within assigned territory.
Apprentice Electrician
KENNEDY ELECTRIC, INC.
06.2020 - 05.2021
- I worked as an Apprentice Electrician under my father, a Journeyman
- I worked with them for about a year learning about electrical wiring, circuitry, and installation
- I worked on residential and commercial projects including banks, hospitals, clinics, and apartments
Cashier
King Soopers/City Market
06.2017 - 03.2020
- I have been at King Soopers for over a year now occasionally taking a Leave of Absence for educational purposes but still keeping my senority
- Through the year I have made my reputation to be trustworthy, on-time, hard-working, and most of all reliable
- I have experience with customer service, physical labor, and handling of company money
Intern
ME Engineers
09.2019 - 12.2019
- During the internship with EHSI at ME Engineers I learned many skills about the workforce, Engineering and teamwork
- Professionalism in the work force along with teamwork and coordination with my co-workers
- With hard skills, I learned the foundations of Bluebeam, Revit, and AutoCAD
- I was taught the incredible value of time-management, responsibility and thoughtfulness in an engineering world
- Overall, a great one semester experience which will easily be the highlight of my high school life
Education
Bachelor of Applied Science - BASc - Computer and Information Systems Security/Information Assurance
Western Governors University
01.2025
Associate of Science - AS - Information Technology
Ozarks Technical Community College
12.2021
Associate of Science - AS - Electrical and Electronics Engineering
Red Rocks Community College
12.2019
Skills
- Critical Thinking
- Hard Working
- Work with Integrity
- Customer Communication
- Work Great in a Team environment and Individually
- Disciplined
- Great Self-Teacher
- System configuration
- End-user training
- Help desk support
- Hardware installation
- Incident management
- Service support
Certification
- CompTIA A+, 12/01/22, CompTIA, verify.CompTIA.org, PPNFFT0QDBB41VS4
- CompTIA Network+, 11/01/23, CompTIA, verify.CompTIA.org, TBEK8CYZ12F4Q6SF
- CompTIA Security+ - Computing Technology Industry Association.
- IT Infrastructure Library (ITIL) Foundation Certification - AXELOS.
Timeline
IT Support Technician
Bass Pro Shops
06.2024 - Current
Salesperson
Nixa Closeouts and Liquidations
05.2021 - 02.2024
Apprentice Electrician
KENNEDY ELECTRIC, INC.
06.2020 - 05.2021
Intern
ME Engineers
09.2019 - 12.2019
Cashier
King Soopers/City Market
06.2017 - 03.2020
Associate of Science - AS - Information Technology
Ozarks Technical Community College
Associate of Science - AS - Electrical and Electronics Engineering
Red Rocks Community College
Bachelor of Applied Science - BASc - Computer and Information Systems Security/Information Assurance
Western Governors University
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