Michael Syvuk
Parma,OH
Summary
Detail-oriented professional with strong communication skills in high-pressure environments. Known for fostering teamwork and enhancing customer experiences, committed to driving operational excellence and client satisfaction.
Overview
9
9
years of professional experience
Work History
Banquet and Fine Dining Server
Delmonicos Italian Steakhouse
Independence, Ohio
03.2025 - Current
- Provided exceptional service in upscale dining environments.
- Delivered attentive service in high-end dining environment to enhance guest experience.
- Coordinated event setup and breakdown for large banquets to ensure seamless operations.
- Maintained cleanliness and organization of dining areas to support efficient service.
- Collaborated with kitchen staff to ensure timely meal delivery.
Front of House Supervisor
Lockkeepers
Valley View, OH
10.2023 - 03.2025
- Supervised daily operations to ensure smooth front of house activities.
- Trained and mentored staff on customer service best practices.
- Coordinated reservations and managed seating arrangements efficiently.
Branch Manager
First Liberty Mortgage
Independence, Ohio
10.2017 - 10.2023
- Led and trained staff to enhance team performance and service quality.
- Managed daily operations of mortgage branch to ensure smooth workflow.
- Developed and implemented marketing strategies to attract new clients.
Education
Associate of Science - Science
Cuyahoga Community College
Cleveland, OH01-2025
Bachelor of Arts - Economics/Statistics
Baldwin Wallace University
Berea05-2016
Skills
- Event coordination
- Attention to detail
- Effective communication
- Strong team-builder
- Problem solving
- Data analysis
- Excel data visualization
Timeline
Banquet and Fine Dining Server
Delmonicos Italian Steakhouse
03.2025 - Current
Front of House Supervisor
Lockkeepers
10.2023 - 03.2025
Branch Manager
First Liberty Mortgage
10.2017 - 10.2023
Associate of Science - Science
Cuyahoga Community College
Bachelor of Arts - Economics/Statistics
Baldwin Wallace University