Dedicated professional with a strong background in customer service and team collaboration. Proven ability to manage multiple tasks effectively while ensuring adherence to safety protocols and enhancing overall operational efficiency.
Overview
16
16
years of professional experience
Work History
Preloader
UPS
San Diego, CA
10.2025 - 01.2026
Operated package handling equipment to efficiently load and unload shipments.
Ensured accurate sorting of packages according to destination and service type.
Maintained workplace safety standards by adhering to company protocols.
Collaborated with team members to optimize loading processes and reduce delays.
Catering Server
Delaware North Sportservice
San Diego, CA
03.2021 - 05.2024
Delivered exceptional customer service in high-pressure environments during events and game days.
Collaborated with team members to efficiently serve meals and beverages to guests.
Trained new staff on service protocols, enhancing team effectiveness and guest satisfaction.
Set up and maintained food and beverage stations to ensure cleanliness and organization.
Server
New York West
San Diego, CA
10.2022 - 02.2024
Delivered exceptional customer service in a fast-paced environment, ensuring guest satisfaction.
Managed multiple tables efficiently, prioritizing tasks and enhancing workflow.
Collaborated with kitchen staff to coordinate timely food delivery and special requests.
Trained new servers on menu items, service standards, and operational procedures.
Entrepreneur
U-Hover
San Diego, CA
12.2016 - 01.2021
Developed innovative business models to enhance service offerings and customer satisfaction.
Conducted market research to identify trends and drive strategic decision-making.
Managed project timelines, coordinating resources for successful product launches.
Oversaw daily operations, ensuring efficiency and adherence to company standards.
Server/Event Captain
Wavehouse
San Diego, CA
09.2013 - 07.2016
Managed multiple tables efficiently, ensuring timely order delivery and guest satisfaction.
Delivered exceptional customer service in high-volume dining environment.
Trained new servers on menu offerings and best practices for guest interactions.
Collaborated with kitchen staff to optimize food preparation and presentation standards.
Sales Associate
Sportstown USA
San Diego, CA
12.2013 - 05.2014
Delivered exceptional customer service, enhancing overall shopping experience for diverse clientele.
Demonstrated product knowledge to assist customers in making informed purchasing decisions.
Collaborated with team members to achieve sales goals and improve store performance.
Managed inventory levels, ensuring stock availability and optimal display organization.
Security
Elite Show Services
San Diego, CA
06.2010 - 12.2013
Increased system security by conducting comprehensive vulnerability assessments and applying robust security measures.
Reduced security breaches by conducting thorough risk assessments and developing comprehensive security plans.
Enhanced security measures by implementing new procedures and conducting regular training sessions for security officers.
Fully installed fire alarms and various security devices.