Michael Tabler
Garner,NC
Summary
Dynamic Service Technician with a proven track record at Top Tier Solar Solutions, excelling in installation and repair while ensuring customer satisfaction through effective communication. Recognized for attention to detail and preventive maintenance, I consistently deliver high-quality results and foster strong client relationships, contributing to seamless project completions and enhanced operational efficiency.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Service Technician
Top Tier Solar Solutions
08.2023 - 05.2025
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.
- Maintained detailed records of service calls, enabling better tracking of recurring issues and proactive solutions implementation.
- Collaborated with team members to complete complex installations, ensuring seamless integration of new systems.
- Stayed up-to-date on industry advancements through continuous learning initiatives, enhancing overall skillset and expertise.
- Provided on-call support outside of normal business hours, ensuring uninterrupted service for clients experiencing emergencies or critical failures.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Tested systems, noting issues and completing preventive maintenance.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
- Inspected, evaluated and calibrated electrical and mechanical systems and components.
Solar Electrician
SunPro Solar/ADT Solar
09.2021 - 08.2023
- Upheld strict safety standards throughout each project, resulting in zero accidents or incidents during my tenure as a Solar Electrician.
- Contributed to company''s reputation for quality workmanship by consistently delivering visually appealing, well-organized installations.
- Maintained high levels of customer satisfaction with clear communication regarding system status and addressing concerns promptly.
- Demonstrated commitment to ongoing professional development by attending industry conferences and completing relevant certification courses in a timely manner.
- Increased solar installation efficiency by streamlining the wiring processes and optimizing component placement.
- Stayed current on industry trends and advancements in photovoltaic technology to provide clients with innovative solutions.
- Promoted environmental sustainability by educating clients on the benefits of transitioning to clean energy sources like solar power.
- Ensured smooth project completion by coordinating with other contractors, such as roofers and electricians, during installation.
- Minimized downtime during installations by troubleshooting issues swiftly and effectively resolving any complications that arose.
- Installed and wired electrical transformers, service panels, and circuit breakers.
- Demonstrated expertise in use of cable reels, stripping tools, voltage detectors, and wire and cable cutters to complete fast-paced work.
- Inspected electrical systems, equipment and components to identify hazards, defects, and repair requirements.
- Used testing instruments such as ohmmeters, voltmeters, ammeters, and multimeters.
- Stored and maintained power tools and equipment for each job.
- Inspected worksites and installations to verify compliance with state safety codes.
Concrete Laborer
Skyrock Construction
03.2018 - 08.2021
- Utilized wheelbarrows, shovels and other tools to move, spread and level concrete.
- Leveled, smoothed, and finished surfaces of poured concrete for construction projects.
- Demolished and repaired old concrete surfaces.
- Set wood and other forming materials to prepare for concrete pours.
Satellite Installation Technician
American Home Entertainment
06.2005 - 05.2021
- Enhanced system performance for clients by conducting thorough diagnostics and troubleshooting of satellite equipment.
- Maximized customer satisfaction by addressing questions and concerns promptly during installations.
- Proactively identified opportunities for upselling additional products and services, contributing to company revenue goals.
- Improved customer satisfaction by providing efficient and accurate satellite installation services.
Education
HS Diploma -
Millbrook High School
Raleigh, NC1989
Skills
- Installation and repair
- Attention to detail
- Preventive Maintenance
- Customer service
- Work with minimal supervision
- Valid Driver's license
- Punctual and reliable
Certification
Solar Edge installation & battery trained & certified
Enphase Solar installation & battery trained & certified.
Timeline
Service Technician
Top Tier Solar Solutions
08.2023 - 05.2025
Solar Electrician
SunPro Solar/ADT Solar
09.2021 - 08.2023
Concrete Laborer
Skyrock Construction
03.2018 - 08.2021
Satellite Installation Technician
American Home Entertainment
06.2005 - 05.2021
HS Diploma -
Millbrook High School
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