Michael Taffe
Brooklyn
Summary
Outstanding professional with extensive experience at the New York City Department of Sanitation, excelling in customer service and strategic planning. Proven track record in enhancing neighborhood cleanliness and managing emergency operations. Strong decision-making and communication skills drive successful team collaboration and operational efficiency. Committed to maintaining high standards in all tasks.
Overview
12
12
years of professional experience
Work History
Supervisor
New York City Department Of Sanitation
09.2025 - Current
- Oversaw daily operations of the department, ensuring productive workflow and timely completion of tasks.
- Improved customer satisfaction with timely response to 311, addressing concerns, and providing knowledge on what is expected from the customer to ensure productivity to ensure a neighborhood cleanliness
- Supervised daily operations to ensure compliance with safety protocols and operational standards.
- Manage crews in emergency cleanup operations, to help minimize the impact on the environment
Sanitation Worker
New York City Department Of Sanitation
09.2019 - 09.2025
- Operated equipment to maintain cleanliness across designated areas.
- Supported emergency cleanup operations, swiftly responding to incidents to minimize environmental impact.
- Upheld high standards of cleanliness in public areas, making them more inviting to community.
- Adapted to various weather condition to complete route assigned to me
City Letter Carrier
United States Postal Office
12.2013 - 09.2019
- Learned postal regulations and delivery protocols to ensure accurate mail handling.
- Assisted in sorting mail using automated systems for efficient processing.
- Adapted to various weather conditions while maintaining timely deliveries.
- Participated in safety training programs to enhance workplace safety awareness.
Education
Bachelor of Science - Business, Management & Finace
Brooklyn College
Brooklyn, NY05-2013
Skills
- Goal oriented
- Customer service
- Decision-making
- Strategic planning
- Financial management
- Payroll processing
- Teamwork and collaboration
- Problem-solving
- Time management
- Excellent communication
- Reliability
- Microsoft office experience
Timeline
Supervisor
New York City Department Of Sanitation
09.2025 - Current
Sanitation Worker
New York City Department Of Sanitation
09.2019 - 09.2025
City Letter Carrier
United States Postal Office
12.2013 - 09.2019
Bachelor of Science - Business, Management & Finace
Brooklyn College