Michael Taylor
Gastonia,NC
Summary
Seasoned Owner/Operator at Taylor Home Improvement and experienced Mechanic A at Firestone Fibers and Textiles, demonstrating exceptional decision-making and customer service skills. Achieved significant customer satisfaction through high-quality service and efficient process optimization. Skilled in mechanical recoveries and maintaining a courteous demeanor, ensuring reliability and trust in all professional endeavors.
Overview
15
15
years of professional experience
Work History
Owner\operator
Taylor Home Improvement
04.2019 - Current
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Consulted with customers to assess needs and propose optimal solutions.
Mechanic A
Firestone Fibers and Textiles
05.2010 - 03.2019
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Inspected and tested equipment to locate worn and damaged parts.
- Repaired and replaced worn and damaged components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Disassembled defective parts to make proper repairs.
Education
High School Diploma -
Hunter Huss High
Gastonia, NC06.1994
Skills
- Mechanical recoveries
- Preventative maintenance
- Strong work ethic
- Decision-making
- Dependable and reliable
- Load security
- Mechanical tools
- Courteous and polite demeanor
Timeline
Owner\operator
Taylor Home Improvement
04.2019 - Current
Mechanic A
Firestone Fibers and Textiles
05.2010 - 03.2019
High School Diploma -
Hunter Huss High
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