Work Preference
Summary
Overview
Work History
Education
Skills
Skills And Involvement
Timeline
Generic
Open To Work

Michael Terrell

Work Preference

Job Search Status

Open to work
Desired start date: 2 weeks notice

Desired Job Title

Document Specialist IIIProduct Supervisor | News Business ManagerOrgan Referral Coordinator IIIOperation Supervisor

Work Type

Full TimePart TimeContract WorkGig WorkConsultingVolunteerSeasonal Work

Location Preference

On-SiteRemote
Location: USTampa, FL
Open to relocation: Yes

Salary Range

50000/yr - 99000/yr

Important To Me

Work-life balanceHealthcare benefitsFlexible work hours

Summary

To utilize my skills as a peer mentor and trainer in order to provide superior services and leadership while setting an example for high standards of practice, and ethics in the workplace.

Overview

32
32
years of professional experience

Work History

Document Specialist III

Hillsborough County Clerk's Office
Tampa, FL
12.2012 - Current
  • Provides onboarding and ongoing training, guidance, and peer mentoring to clerical staff
  • Develop and implement standard operating procedures for document management and retrieval
  • Analyze and interpret complex legal documents, extracting key information
  • Amend and consolidate current departmental standard operating procedures
  • Process in-person and online Marriage Licenses and continued training and support of new staff in learning these processes
  • Process passport applications and Home solicitation permits
  • Provides Notary services and Domestic Violence document sealing and removal from Onbase Workflow documentation system
  • Provides assistance and information to the general public and government agencies and departments

Product Supervisor | News Business Manager

Chameleon Custom Solutions
Tampa, FL
06.2011 - 06.2012
  • Offered superior customer service while advising on customer needs
  • Delivered custom print and design quotes for client’s various custom creative initiatives
  • Managed workflow within the production area to ensure timely production and delivery
  • Daily print, insertion, and post office delivery of commercial mass mailing

Organ Referral Coordinator III

Gift Of Hope & Tissue Donors Network
Itasca, IL
10.1998 - 04.2011
  • Developed and orchestrated and administered Resource Center’s medical research and reference library
  • Senior Coordinator, guiding and training personnel in customer service and problem resolution
  • Partnered with Medical Directors, Surgeons, Transplant Centers and others to determine candidacy for transplant recipients and suitability for organs for transplant
  • Placement of organs for transplant utilizing UNOS/UNET system as well as state and local regulations
  • Project Lead, Resource Center transition from paper to electronic system. Partnered with IT to develop and customize a new software package for receiving inbound calls: new system reduced new personnel training lead times from one year to less than six months, while substantially increasing accuracy and efficiency in reporting and documentation.

Operation Supervisor

American Medical Response
Glendale Heights, IL
10.1994 - 09.1998
  • Responsible for operations, scheduling, compliance, and quality control for the daily management of a team of 123 internal personnel, including EMT’s, fleet mechanics, and operations staff
  • Managed a fleet of 50 ambulances and 20 Medicars. Planned and directed all areas on daily operations, scheduling, and administration with full oversight responsibility for vehicle certifications and compliance (IDOT, Illinois Board of Health, OSHA, DEA/FDA.)
  • Handled purchasing (medical equipment & supplies, pharmaceuticals, vehicle parts) budget control, routing/mapping accuracy, and overseeing third-party service provider contract compliance
  • Member of management team coordinating company transition to a union environment received and resolved union grievances, and assisted in union contract negotiations.
  • Successfully leveraged the company’s volume and negotiated advantageous contracts for medical equipment and supplies to reduce costs.
  • Preceptor for drivers, EMT’s, and Paramedics, oversaw training, development, and evaluations for a 3-6 month training period.

Education

Associates of Arts - Business

University of Phoenix
Chicago, Illinois

Skills

  • Notary
  • Microsoft Office
  • Excel
  • Word
  • Powerpoint
  • Content Management Systems
  • Onbase
  • Management best practices
  • Staff coordination
  • Supervision
  • Sealed records
  • Documents

Skills And Involvement

  • Commissioned Notary by the Governor of Florida
  • Proficient in Microsoft Office programs like Excel, Word, Powerpoint, Content Management Systems, Onbase
  • Specialized in management best practices, staff coordination, and supervision, working with sealed records and documents

Timeline

Document Specialist III

Hillsborough County Clerk's Office
12.2012 - Current

Product Supervisor | News Business Manager

Chameleon Custom Solutions
06.2011 - 06.2012

Organ Referral Coordinator III

Gift Of Hope & Tissue Donors Network
10.1998 - 04.2011

Operation Supervisor

American Medical Response
10.1994 - 09.1998

Associates of Arts - Business

University of Phoenix

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Michael Terrell