Michael Tijerina
Fulton,NY
Summary
Results-driven Lead Carpenter with extensive experience in field operations and team collaboration. Skilled in client communication and project management, contributing to successful installations and maintenance while adhering to safety protocols.
Overview
21
21
years of professional experience
2026
2026
years of post-secondary education
1
1
Certification
Work History
Field Technician/Lead Carpenter
Wet Basement Solutions
Syracuse, New York
08.2024 - 11.2025
- Conducted site inspections to assess water damage and moisture issues.
- Installed sump pumps and drainage systems to prevent future flooding.
- Operated specialized equipment for water extraction and drying processes.
- Communicated with clients to address concerns and provide timely updates.
- Drove company vehicles to and from customer locations to perform field maintenance.
- Communicated regularly with management regarding progress made on assigned projects or tasks.
- Troubleshot problems related to construction techniques or materials used in carpentry projects.
Field Installation Technician
Armoured One
Syracuse, NY
12.2016 - 05.2024
- Installed security systems at various client locations using specialized tools.
- Conducted site assessments to determine installation requirements and challenges.
- Collaborated with clients to understand specific security needs and preferences.
- Trained junior technicians on installation procedures and safety protocols.
- Maintained accurate records of installations and service reports for management review.
- Resolved customer complaints in a timely manner while ensuring complete satisfaction with the end result.
Laborer
Nelligan
Syracuse, New York
04.2007 - 12.2016
- Operated heavy machinery for site preparation and material handling.
- Assisted in maintaining a clean and organized work environment.
- Collaborated with team members to ensure timely project completion.
- Conducted routine maintenance on tools and equipment as needed.
- Loaded and unloaded materials from trucks and storage areas efficiently.
- Supported skilled tradespeople by providing necessary materials and assistance.
- Participated in training sessions to enhance job skills and safety awareness.
- Performed physical activities requiring heavy lifting, walking and standing for long periods of time.
- Worked with team members to ensure efficient workflow throughout the day.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
Lift maintenance operations
Sugarbush Resort
Warren, Vermont
11.2004 - 07.2006
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Maintained updated knowledge through continuing education and advanced training.
- Recognized by management for providing exceptional customer service.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Education
John C. Birdlebough Phoenix NY
Phoenix, NYSkills
- Equipment maintenance
- Customer service
- Problem solving
- Project management
- Team collaboration
- Safety protocols
- Client communication
- Field operations
- Workplace safety
Certification
- OSHA 10 CARD
- LEVEL 1 TRAMWAY CERTIFICATION
Timeline
Field Technician/Lead Carpenter
Wet Basement Solutions
08.2024 - 11.2025
Field Installation Technician
Armoured One
12.2016 - 05.2024
Laborer
Nelligan
04.2007 - 12.2016
Lift maintenance operations
Sugarbush Resort
11.2004 - 07.2006
John C. Birdlebough Phoenix NY