Michael Tilton
Bourbon,Mo
Summary
Customer Services Officer with background in diverse industries. Strong in maintaining high customer satisfaction rates and adept at conflict resolution, ensuring swift resolution of customer inquiries or complaints. Demonstrated ability to build relationships and foster a positive work environment. Impact made includes improved efficiency in complaint handling processes, leading to increased overall customer satisfaction.
Overview
2
2
years of professional experience
Work History
Customer Service Cashier
Casey's General
Union, MO
06.2024 - 09.2024
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Processed credit card transactions accurately and efficiently.
- Balanced cash drawers at the end of each shift.
- Resolved customer complaints in a professional manner.
Warehouse Forklift Operator/Line Assembler
Buddeez
Union, MO
01.2024 - 09.2024
- Ensured all safety protocols were followed while operating the forklift.
- Followed standard operating procedures to safely stack and store materials in the warehouse.
- Maintained accurate inventory records and prepared reports for management.
- Performed daily pre-shift inspections on forklifts and other equipment.
Warehouse Operator
Bunn
Springfield, IL
07.2022 - 11.2022
- Received, sorted and stored incoming inventory items according to established guidelines.
- Performed cycle counts of warehouse stock on a regular basis.
- Maintained accurate records of all goods received, shipped or transferred between warehouses.
- Operated forklifts and other material handling equipment safely and efficiently.
- Assisted with physical inventories as required.
Education
High School Diploma -
Tower Hill
Tower Hill, IL06-1995
Skills
- Merchandise Restocking
- Product Merchandising
- Payment Collection
- Order coordination
- Customer Service
- Customer Complaint Resolution
Timeline
Customer Service Cashier
Casey's General
06.2024 - 09.2024
Warehouse Forklift Operator/Line Assembler
Buddeez
01.2024 - 09.2024
Warehouse Operator
Bunn
07.2022 - 11.2022
High School Diploma -
Tower Hill
Similar Profiles
Matthew BunchMatthew Bunch
Team Member at Casey's GeneralTeam Member at Casey's General
Kendra ToohillKendra Toohill
Kitchen Manager at Casey's GeneralKitchen Manager at Casey's General
Ashley VanderlipAshley Vanderlip
Cashier/Kitchen at Casey's GeneralCashier/Kitchen at Casey's General
Tamara TolefreeTamara Tolefree
Kitchen Manager at Casey's GeneralKitchen Manager at Casey's General
Michael BartonMichael Barton
Box Shop/ Packer at WielandBox Shop/ Packer at Wieland