Michael Tobe, Jr
Capitol Heights,MD
Summary
Experienced Mailroom Clerk with expertise in operating automated mail processing equipment to sort incoming and outgoing mail. Proficient in collating, bundling and transferring mail for delivery. Personable individual with strong organization skills, to multitask and build relationships. Adept at prioritizing conflicting business or customer needs. Successful in working within collaborative environments.
Overview
6
6
years of professional experience
Work History
Mail CLerk
Kaiser Permanente
Rockville , MD
04.2022 - Current
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Used automated mail processing equipment to sort and collate mail.
- Weighed letters and packages and calculated costs based on classification, weight and destination.
- Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
- Prepare packages and postage for shipping for FED EX, UPS and DHL
- Assist external and internal customers in locating their express and/or certified services.
- Operate mailroom equipment
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Operated postage meters, mail sealers and labeling machines
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy
Casual Mail Handler
United Postal Service
Capitol Heights, Maryland
10.2019 - 03.2021
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Weighed letters and packages and calculated costs based on classification, weight and destination.
- Distributed mail on foot to residences and businesses, delivering to approximately 75 customers per shift.
- Attached identification materials to packages and
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Security Officer
Howard County General Hospital
Columbia, Maryland
10.2017 - 11.2018
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Patrolled and monitored premises in company vehicle, on bicycle and by foot.
- Checked and verified photo identification prior to granting facility access.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints
Special Education Itinerant Teacher Aide
Prince George's County Public Schools
Upper Marlboro, MD
11.2012 - 07.2016
- Maintained positive attitude and affirmatively communicated with each student.
- Supported teacher in development of individual learning strategies.
- Offered student support through special accommodations, extra assistance and assessments.
- Conducted small group and individual classroom activities with students based on differentiated learning needs while carrying out IEP goals.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Monitored student classroom and outdoors activities to promote student safety.
- Played essential role in delivering individualized services and supporting instruction.
Education
High School Diploma -
Dunbar High School
Washington DC06.2011
Skills
- Mail and Packages
- Customer Experience
- Item Scanning
- Handling and Sorting Mail
- Post Office Operations
- Distribution Services
- Mail Delivery
- Public Service
- Daily Workflows
Accomplishments
- State of Maryland License/Unarmed Security Officer since 2018
- IT COMPIA SECURITY PLUS SINCE 2021
Timeline
Mail CLerk
Kaiser Permanente
04.2022 - Current
Casual Mail Handler
United Postal Service
10.2019 - 03.2021
Security Officer
Howard County General Hospital
10.2017 - 11.2018
Special Education Itinerant Teacher Aide
Prince George's County Public Schools
11.2012 - 07.2016
High School Diploma -
Dunbar High School
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