Open To Work
Michael Torres
Anaheim,CA
Summary
My name is Michael Torres. I am a student at Santiago Canyon College. Currently I am studying to be a mechanical engineer, as it is one of my passions alongside with being a pilot in the Air Force. I was part of the Mater Dei High School robotics team and went to several competitions, competing with the best schools for robotics. This taught a lot about working with a team and how working together we can succeed in anything. I am self motivated an take pride in being a problem solver. I will always do the job I am presented to the best of my capability. Effectively meet front-end needs with skilled merchandising, customer support and register management. Proficient in processing purchases and returns with high accuracy and diligent attention to important details. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Sales Manager
Santa Barbara Honda
475 S Kellogg Ave, Goleta , CA
04.2024 - 06.2024
- Had regular meetings with staff members to review goals and objectives for the quarter and year.
- Participated in negotiations with vendors regarding product purchases or contracts.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Maintained accurate records of all transactions between customers and company representatives.
- Assisted senior management in developing long-term strategic goals for the company's growth.
- Established relationships with key clients, while maintaining existing customer base.
Hayward
Scott Jones Construction
Goleta, CA
08.2023 - 04.2024
- Unpacked and counted stock items, and placed them on shelves in the warehouse.
- Verified accuracy of incoming shipments with purchase orders.
- Provided excellent customer service while assisting with any inquiries regarding product availability and location.
- Wrapped products for shipment to prevent damage during transport.
Scoretech
Concourse Bowling
Anaheim, CA
09.2022 - 07.2023
- Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
- Maintained cleanliness and presentation of stock room and production floor.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Greeted customers promptly and responded to questions.
Customer Service Representative
Camelot
Anaheim, CA
06.2021 - 03.2022
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Upheld quality control policies and procedures to increase customer satisfaction and safety.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Educated customers on special pricing opportunities and company offerings.
Customer Service Cashier
Target
Anaheim, CA
11.2020 - 02.2021
- Processed credit card, EBT and gift certificate payments in electronic computer systems.
- Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
- Exchanged and returned items, noting details in company database and placed returned merchandise in bins for restocking.
Education
High School Diploma -
Mater Dei High School
1202 W Edinger Ave, Santa Ana05.2022
Skills
- Honest and Dependable
- Cash Handling
- Customer Relations
- Problem-Solving
- Adaptable and Flexible
- Excellent Communication
Affiliations
- Alumni of Mater Dei
- Graduated Cum laude
- Was in robotics for all 4 years
- Did AP Computer Science
Work Preference
Job Search Status
Open to workWork Type
Full TimeContract WorkPart TimeLocation Preference
On-SiteSalary Range
$45000/yr - $200000/yrTimeline
Sales Manager
Santa Barbara Honda
04.2024 - 06.2024
Hayward
Scott Jones Construction
08.2023 - 04.2024
Scoretech
Concourse Bowling
09.2022 - 07.2023
Customer Service Representative
Camelot
06.2021 - 03.2022
Customer Service Cashier
Target
11.2020 - 02.2021
High School Diploma -
Mater Dei High School