Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Nicole Bava

Henderson,NV

Summary

Reliable and upbeat Sales Manager successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

25
25
years of professional experience

Work History

Sales Manager

LV Cars
Las Vegas, Nevada
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Paid attention to detail while completing assignments.

Sales Manager

LV Pro Tint
09.2020 - 01.2024
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
  • Closed lucrative sales deals using strong negotiation and persuasion skills.
  • Met with clients, delivering presentations, and educating on product and service features and offerings.
  • Managed the print and graphics department, helping with the designs, loading material and using the printer. Weeding the decals to be applied to the transfer paper.
  • Working with the install team. Including the install of decals to vehicles and glass, taking measurements at residential and commerical properties for window tint.
  • Pricing vehicle wraps, paint protection film, tint and graphics.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
  • Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
  • Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
  • Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.

Owner

Bava Racing Stable
01.1999 - 12.2019
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Ordering of supplies needed to run the stable.
  • Trained and motivated employees to perform daily business functions.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.

Education

No Degree - Computer Networking

Robert Morris College
Matteson, IL

High School Diploma -

Bloom Trail High School
South Chicago Heights, Illinois
06.1998

Skills

  • Cash Handling
  • Goal-Oriented
  • Sales expertise
  • Cash Register Operation
  • Complex Problem-Solving
  • Processing payments
  • Point of sale operation
  • Opening and closing procedures
  • Cold-calling
  • Customer Service
  • Friendly and Helpful
  • Strong Communication and Interpersonal Skills
  • Reliable and Responsible
  • Team Cooperation
  • Honest and Dependable
  • Customer Assistance
  • Attention to Detail
  • Creative Thinking
  • Excellent Written and Verbal Communication
  • Decision-Making
  • Organization
  • Building Customer Loyalty
  • Product Knowledge
  • Safety and Cleanliness Standards
  • Store Organization
  • Inventory and Stocking
  • Engaging with Diverse Customers
  • Meeting Sales Goals
  • Team Leadership
  • POS Software
  • Payment Processing
  • Register Opening and Closing
  • Inventory Management
  • Item Ticketing and Pricing
  • Documentation And Reporting
  • Store Policies and Procedures
  • Cash Drawer Management
  • Order Management

Languages

Spanish
Elementary
Sign Language
Limited Working

Timeline

Sales Manager

LV Pro Tint
09.2020 - 01.2024

Owner

Bava Racing Stable
01.1999 - 12.2019

No Degree - Computer Networking

Robert Morris College

High School Diploma -

Bloom Trail High School

Sales Manager

LV Cars

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Nicole Bava