Michael Towner
Ashland,MO
Summary
Dynamic Project Manager specializing in managing multiple projects simultaneously and optimizing resource allocation. Skilled in stakeholder engagement and problem-solving, contributing to successful project outcomes and enhanced team collaboration.
Overview
18
18
years of professional experience
Work History
Project Manager
Enrich Construction & Remodeling
Columbia, Missouri
09.2013 - Current
- Managed multiple projects with competing deadlines, delivering on time and meeting specifications.
- Developed and maintained project plans, timelines, and budgets, optimizing resource allocation.
- Coordinated project schedules with team members and stakeholders, facilitating seamless execution.
- Communicated updates to team members during meetings to foster collaboration and transparency.
- Guided team members on assigned tasks to ensure clarity and understanding.
- Assisted in gathering comprehensive project requirements and specifications to meet client needs.
- Managed contracts with vendors and suppliers by assigning tasks and communicating expected deliverables.
- Supported project documentation and organized files for easy access and reference.
Union Bartender
Caesars Palace Hotel And Casino
Las Vegas, Nevada
04.2009 - 03.2012
- Prepared and served various cocktails and beverages to guests promptly.
- Greeted customers to create a welcoming atmosphere and ensure excellent service.
- Resolved customer complaints to enhance guest satisfaction and loyalty.
- Executed opening and closing duties, maintaining inventory levels and operational efficiency.
- Managed cash drawer at end of each shift, ensuring funds accuracy.
- Prioritized tasks efficiently to deliver timely service and maintain customer satisfaction.
Union Bartender
Rio Hotel and Casino
Las Vegas, Nevada
01.2008 - 04.2009
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Greeted customers warmly, enhancing overall customer experience.
- Interacted with guests to offer personalized service and tailored recommendations.
- Maintained composure during peak hours, ensuring consistent service quality.
- Effectively multitasked within a fast-paced environment.
- Maintained cleanliness and organization of the bar area throughout shifts.
- Assisted in training new bartenders on drink recipes and service standards.
Education
Some College (No Degree) - Communications
Joliet Junior College
Joliet, ILSkills
- Project management
- Resource allocation
- Requirements gathering
- Risk management
- Stakeholder engagement
- Project documentation
- Staff management
- Problem solving
References
References available upon request.
Timeline
Project Manager
Enrich Construction & Remodeling
09.2013 - Current
Union Bartender
Caesars Palace Hotel And Casino
04.2009 - 03.2012
Union Bartender
Rio Hotel and Casino
01.2008 - 04.2009
Some College (No Degree) - Communications
Joliet Junior College