MIchael Townsend
Escondido,CA
Summary
Dynamic Case Manager with a proven track record at Worthy Wellness Center, adept at developing personalized care plans and enhancing client outcomes through effective problem-solving and collaboration. Skilled in case documentation and patient support, I advocate for client rights while ensuring seamless service delivery and continuity of care.
Overview
9
9
years of professional experience
Work History
Case Manager
Worthy Wellness Center
08.2025 - Current
- Assisted clients in developing personalized care plans to address individual needs.
- Coordinated with healthcare providers to ensure seamless service delivery and support.
- Monitored client progress, adjusting strategies as necessary to enhance outcomes.
- Conducted intake assessments to gather relevant information for case evaluation.
Substance Abuse Counselor
Alpha Project
06.2025 - 08.2025
- Conducted individual counseling sessions to support clients in recovery from substance abuse.
- Developed and implemented treatment plans tailored to client needs and goals.
- Facilitated group therapy sessions to promote peer support and shared experiences.
- Collaborated with healthcare professionals to ensure comprehensive care for clients.
- Maintained accurate client records in accordance with regulatory standards and confidentiality guidelines.
Discharge Coordinator/RADT
Inner Tribal Treatment
11.2023 - 01.2025
- Coordinated patient discharge plans to ensure smooth transitions and continuity of care.
- Collaborated with multidisciplinary teams to address patient needs and facilitate appropriate resources.
- Developed discharge instructions tailored to individual patient circumstances for improved understanding and compliance.
- Reviewed and updated patient records to ensure accurate documentation of discharge processes and follow-ups.
- Facilitated groups, individual sessions, UDS testing, outreach events, cultural coordinator.
Case Manager/CPSW
San Felipe Behavioral Health
04.2018 - 11.2023
- Developed comprehensive care plans tailored to individual client needs.
- Facilitated multidisciplinary team meetings to coordinate treatment strategies.
- Monitored client progress through regular assessments and documentation.
- Provided crisis intervention and support during high-stress situations.
- Collaborated with community resources to ensure continuity of care for clients.
- Advocated for client rights and access to mental health services effectively.
BIP Facilitator
San Felipe Family Services
01.2017 - 12.2017
- Facilitated workshops to enhance team collaboration and communication skills.
- Developed training materials that improved participant engagement and knowledge retention.
- Mentored junior facilitators, fostering professional growth and skill development.
- Designed interactive activities to promote critical thinking and problem-solving among participants.
Education
Certificate - Fingerprint I&II
East Los Angeles College
Monterey Park, CA01-1996
Certificate - Paralegal
Waterson College
Pasadena, CA01-1995
Culinary Arts Certificate - Culinary Arts
Technical Vocational Institute
Albuquerque, NM01-1986
High School Diploma -
Bernalillo High School
Bernalillo, NM01-1985
Skills
- Problem-solving
- Case management
- Time management
- Case documentation
- Positive attitude
- Patient support
Timeline
Case Manager
Worthy Wellness Center
08.2025 - Current
Substance Abuse Counselor
Alpha Project
06.2025 - 08.2025
Discharge Coordinator/RADT
Inner Tribal Treatment
11.2023 - 01.2025
Case Manager/CPSW
San Felipe Behavioral Health
04.2018 - 11.2023
BIP Facilitator
San Felipe Family Services
01.2017 - 12.2017
Certificate - Fingerprint I&II
East Los Angeles College
Certificate - Paralegal
Waterson College
Culinary Arts Certificate - Culinary Arts
Technical Vocational Institute
High School Diploma -
Bernalillo High School
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