Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Michael Townsend

Brooklyn,NY

Summary

Accomplished Direct Support Professional at Ohel Family Services, adept in client support and relationship building. Enhanced client independence through personalized care plans and effective communication. Proficient in medication administration and first aid, ensuring safety and well-being. Successfully improved client outcomes by 20% through tailored interventions and collaborative care strategies.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Direct Support Professional

Ohel Family Services
09.2023 - Current
  • Provided individualized support to clients with disabilities, enhancing daily living skills and promoting independence.
  • Developed and implemented personalized care plans in collaboration with multidisciplinary teams, ensuring best practices.
  • Monitored client progress and adjusted care strategies based on observations and feedback from families and staff.
  • Assisted clients in navigating community resources, fostering social inclusion and personal growth opportunities.
  • Maintained clean, safe, and well-organized patient environment.
  • Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
  • Participated in ongoing training opportunities to stay current on best practices in disability support services.

Personal Care Assistant

Marks Home Care
05.2018 - Current
  • Assisted clients with daily living activities, enhancing comfort and independence.
  • Provided companionship and emotional support, fostering a positive environment for clients.
  • Maintained cleanliness and organization of client living spaces, ensuring safety and hygiene.
  • Communicated effectively with clients to understand their needs and preferences.
  • Monitored client health and reported changes to healthcare professionals promptly.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.

Education

Associate of Science - Behavioral Sciences

Borough of Manhattan Community College
New York, NY
03-2009

Skills

  • Time management
  • First aid and safety
  • Behavior redirection
  • Client support
  • Medication administration
  • Client documentation
  • Housekeeping tasks
  • Decision-making support
  • Relationship building
  • Direct patient care
  • Transportation
  • Patient care

Certification

  • PCA - Personal Care Aide

Timeline

Direct Support Professional

Ohel Family Services
09.2023 - Current

Personal Care Assistant

Marks Home Care
05.2018 - Current

Associate of Science - Behavioral Sciences

Borough of Manhattan Community College

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Michael Townsend