Michael Tran
Wilmington,NC
Summary
Determined professional with dedication to hard work and team player attitude. Offers strong inventory management and product packaging abilities. Punctual and focused with physical strength to accommodate lifts up to 100+ pounds in extreme temperatures.
Overview
10
10
years of professional experience
Work History
Nail Technician
Ly Nails
01.2023 - Current
- Established strong client relationships through exceptional customer service and communication skills.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Sanitized workstation and stocked assigned workspace to facilitate general office and spa cleaning.
- Collaborated with other salon staff members to create a positive work environment and seamless customer experiences.
- Kept tidy and organized area to comply with cleanliness standards.
Auto Service Technician
BSI Service Auto
06.2021 - 12.2022
- Maintained a clean and organized workspace, ensuring a safe environment for both technicians and customers.
- Coordinated effectively with service advisors and parts department, ensuring seamless delivery of vehicle repair services to clients.
- Increased workshop productivity by effectively managing time and resources during auto service procedures.
- Demonstrated proficiency in a wide range of auto service techniques, from brake repairs to engine overhauls, showcasing versatility and adaptability within the profession.
- Conducted comprehensive inspections on vehicles to identify potential problems, ensuring optimal performance and safety.
- Reduced wait times for customers by quickly identifying automotive issues and implementing appropriate solutions.
- Optimized inventory management within the shop by diligently tracking parts usage, minimizing waste while maintaining stock levels as needed for efficient operations.
E-Commerce/Warehouse Worker
Cape Fear Games
06.2020 - 06.2021
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 100 pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Increased accuracy of inventory records through meticulous documentation and regular audits.
- Assisted in the training and onboarding of new employees, contributing to a cohesive and efficient workforce.
Nail Technician
Ly Nails
08.2014 - 06.2020
- Established strong client relationships through exceptional customer service and communication skills.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
- Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
- Sanitized workstation and stocked assigned workspace to facilitate general office and spa cleaning.
- Consistently received positive feedback from clients regarding my attention to detail, professionalism, and friendly demeanor during their visits.
Education
Truck Driver Training Certificate -
Cape Fear Community College
Wilmington, NC08.2024
High School Diploma -
Penn Foster High School
Scranton, PA05.2014
Skills
- Customer Service
- Time Management
- Packaging and Labeling
- Picking and Packing
- Self-Motivated and Disciplined
- Cleaning and Organizing
- Heavy Lifting
- Loading and unloading
- Order Picking
- Attention to Detail
- Problem-Solving
- Sorting and Labeling
Languages
English
Native or Bilingual
Vietnamese
Native or Bilingual
Timeline
Nail Technician
Ly Nails
01.2023 - Current
Auto Service Technician
BSI Service Auto
06.2021 - 12.2022
E-Commerce/Warehouse Worker
Cape Fear Games
06.2020 - 06.2021
Nail Technician
Ly Nails
08.2014 - 06.2020
Truck Driver Training Certificate -
Cape Fear Community College
High School Diploma -
Penn Foster High School
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