Michael Trujillo

Automotive Parts Salesperson

Larry H Miller Ford

Salt Lake City, UT

01.2006 - 12.2023

Resolved customer complaints in a timely manner.
Adhered to all safety regulations while handling merchandise.
Followed up on sales leads to establish new accounts for wholesale orders.
Implemented sales strategy and marketing plan to maximize revenue opportunities.
Developed new customer base via past relationships, telemarketing and networking.
Maintained detailed knowledge of product lines and sales procedures at LHM FORD organization.
Completed daily call reports, weekly work plans and monthly analyses to submit to territory manager.
Analyzed personal performance to take action to achieve sales goals set forth by senior management.
Resolved customer issues with missing products and account payment status to maintain satisfaction.
Collaborated with sales manager and customer service to schedule deliveries for new clients.
Collaborated with other departments such as production, finance, logistics. to ensure efficient operations.
Attended meetings with clients to discuss their needs and present company capabilities.
Provided technical support when needed during installation or setup of products.
Followed up regularly with customers regarding orders placed or inquiries received.
Established relationships with key accounts, retailers, and distributors.
Cultivated strong relationships with customers by providing excellent service throughout the entire purchase process.
Developed and implemented sales strategies to increase customer base and revenue.
Analyzed customer feedback to determine areas of improvement for product development.
Recommended changes or improvements in existing processes based on customer feedback or observations made while working in the field.
Participated in team training sessions on various topics related to the job role.
Maintained detailed records of sales activities, customer interactions, and monthly performance data.
Identified new business opportunities through industry contacts.
Negotiated pricing agreements with vendors and customers.
Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
Communicated effectively with clientele to maintain customer satisfaction and loyalty.
Learned customer needs and desires to suggest specific product options.
Increased repeat business using great customer service, problem-solving and conflict resolution skills.
Developed relationships with customers and presented promotions that increased shelf space, sales and profit.
Assisted customers during selection process and helped choose perfect products to meet individual needs.
Networked to build client base and promote products to new and existing clients.
Exceeded sales goals using consultative sales talents and effectively explaining programs and services to generate interest.
Negotiated and closed deals with minimal oversight.
Cultivated professional client relationships by asking appropriate questions, identifying needs and providing insightful information regarding products.
Provided accurate and detailed quotes for customers to maintain customer satisfaction.
Cross-sold additional products and services to purchasing customers.
Planned and followed through with inventory management for each store.
Stayed on top of changes in company offerings and policies by remaining in frequent contact with service, inventory management and technical personnel.

Summary

Overview

Work History

Automotive Parts Salesperson

Education

High School Diploma -

Skills

Timeline

Automotive Parts Salesperson

High School Diploma -

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