Michael Tuck, JR
Auburn,GA
Summary
Skills and Qualifications
*Dedicated professional with a strong focus on customer satisfaction, team leadership, and safety. Proven ability to resolve issues and enhance service quality in fast-paced environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Customer Service
KFC Restaurant
Lawrenceville, GA
06.2018 - Current
- Supervised daily operations, ensuring adherence to safety and quality standards.
- Trained and mentored team members to enhance performance and efficiency.
- Monitored inventory levels, ensuring timely replenishment of supplies and materials.
- Resolved customer issues promptly, improving overall satisfaction and service quality.
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Promoted a positive work environment through open communication and constructive feedback.
Line Cook
Texas Roadhouse Restaurant
Buford, GA
06.2019 - 12.2025
- Prepared high-quality menu items following Texas Roadhouse recipes and presentation standards.
- Ensured food safety and sanitation practices were consistently maintained during meal preparation.
- Collaborated with kitchen staff to streamline cooking processes, reducing wait times for customers.
- Trained new team members on food preparation techniques and kitchen equipment usage.
Education
HVACR
Athens Technical College
Athens, GA06-2026
Skills
- Excellent customer service
- Able to use hand tools and work on ladders and roofs
- Able to lift 50lbs and work in various coditions
- Punctual, strong attendance record, and a team player
- Clean driving record with reliable transportation
- Fast learner with real world experience and excellent customer service skills
Accomplishments
- Achieved Eagle requirements by completing all levels of scouting with accuracy and efficiency.
- Member of Order of the Arrow
Certification
EPA Ceritfied Training-Universal - June 2026
Timeline
Line Cook
Texas Roadhouse Restaurant
06.2019 - 12.2025
Customer Service
KFC Restaurant
06.2018 - Current
HVACR
Athens Technical College