Michael Turner

Customer service. We are dedicated to 1 customer Alcon Laboratories

I build loads from EDI and emails.

I have 25 drivers that plan dispatch loads

I handle driver needs scheduling ,payroll

Schedule Vacation. Most of my drivers work local But we do have OTR drivers

• Followed up with technicians and managers to receive and communicate status updates.

Planning and Dispatching trucks on loads

Assist with customer phone calls

• Resolved customer complaints in a professional manner to maintain positive relationships with guests.
• Assisted with kitchen preparation during peak times as needed.
• Established policies for cash handling procedures to maximize security measures.
• Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
• Inspected dining room area regularly for cleanliness and adherence to safety standards.
• Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.