Michael Urban
Mt. Dora,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
26
26
years of professional experience
Work History
Corporal Court Services
Lake County Sheriff's Department
Tavares, FL
05.2013 - Current
- Spearheaded the implementation of the RBH access control system in 2015 to support the expansion of the courthouse.
- Collaborated on creating a more efficient system for key management at the courthouse
- Performed assessments on employees to determine job effectiveness.
- Assisted with new employee training
- Managed procurement of supplies and uniforms for court services department
- Establishes effective lines of communication with diverse legal professionals like judges, the clerk of the court, state attorney, public defenders office,and private attorneys.
- Contributed to ensuring a secure environment by overseeing the entrance of individuals
- Supported in strengthening building security protocols with Allied Universal, a private security firm
- Ensured smooth operation of courtrooms and maintained security by communicating daily schedules to necessary parties
- Assists in the maintenance and monitoring of security cameras
- Contributed to the secure transport of high risk inmates, guaranteeing their safety and minimizing operational risks.
- Oversaw employee compliance with mandatory training and played a key role in creating customized court services training.
- Established a secure environment by implementing safety measures in coordination with the ECOC leader, including overseeing badge provision and ensuring authorized personnel were escorted to appropriate locations.
Corrections Officer
Lake County Sheriff's Department
Tavares, FL
08.1998 - Current
- Ensured safety and security of inmates within the facility by conducting searches, supervising activities, and maintaining order.
- Monitored inmates' behavior to detect any signs of physical or psychological distress, as well as potential for violent outbursts.
- Conducted investigations into incidents involving inmates, gathering evidence and interviewing witnesses.
- Provided guidance and support to inmates in need of assistance with personal matters or adjustment to prison life.
- Coordinated with medical staff to ensure timely administration of medications prescribed to inmates.
- Initiated disciplinary action when necessary, following established procedures for documenting violations and infractions.
- Participated in regular training sessions to stay up-to-date on departmental policies and procedures related to corrections work.
- Developed rapport with inmates by engaging them in conversation about their interests or providing emotional support during difficult times.
- Intervened during conflicts between inmates, utilizing de-escalation techniques when possible.
- Adhered to all regulations regarding the handling of weapons while on duty.
- Observed daily operations throughout the facility for compliance with standards set forth by governing bodies.
- Responded quickly and appropriately to emergency situations that may arise within the facility.
- Conducted thorough cell searches to uncover contraband and other materials not allowed at facility.
- Attended regular trainings and maintained appropriate certifications.
- Conducted routine and emergency head counts.
- Assisted in restraining violent and unruly inmates.
- Conducted cell and illegal substance checks.
- Patrolled and visually inspected units, yards, buildings and prisoner property and clothing to ensure welfare, security and safety.
- Maintained daily logs of shift activity.
- Conducted internal security checks to ascertain inmate safety.
- Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
- Maintained correct physical head count for inmates.
- Maintained appropriate control, security and well-being over those detained.
- Operated telephones, switchboards, intercoms and two-way radios to communicate with other personnel.
- Maintained clear and open communications with facility areas to support safe operations.
- Observed and directed inmates during recreation, visits, telephone and shower time.
- Recognized signs of problems, such as despondency, depression and anger in order to prevent riots or suicides.
- Conducted booking procedures on new inmates by performing fingerprinting and medical assessments.
- Led grid searches to locate and confiscate potential harmful items and contraband.
- Inspected cells and conducted random searches of common areas.
- Supervised inmates during day-to-day activities.
- Performed head counts, checking cells for missing inmates.
Master Deputy Court Services
Lake County Sheriff's Department
Tavares, FL
03.2005 - 05.2013
- Collaborated in ensuring a smooth flow of traffic by monitoring and controlling access points to the courthouse, courtroom, and judges chambers.
- Ensured safety measures were implemented during civil and criminal trials conducted by a circuit judge
- Facilitated communication between jail and courthouse staff regarding inmate transport for hearings and trials.
- Maintained and provided a court/hearing schedule for distribution in the plan of the day
- Conducted security patrols within the courthouse and surrounding area
- Assisted in the revision of court services SOP
Education
Glock Armorer - Glock Advanced Armorer
Glock Training
Seminole County Florida10-2020
USMS State And Local Court Security Seminar ( CSS-702 ) - Court Security
FLETC
Glynco, GA08-2017
Law Enforcement - Law Enforcement ( Cross Over)
Lake County Vocational Training Institute
Tavares12-2004
Correctional Officer - Corrections
Lake County Vocational Technical Institute
Tavares, FL06-1998
Some College (No Degree) - Law Enforcement
Lake Sumter State College
Leesburg, FLSkills
- Team building
- Cultural Awareness
- Self-Directed
- Organizational Skills
- PPE use
- Active Listening
- Decision-Making
- Basic Math
- Analytical Thinking
- Project Planning
- Leadership
- CISM certified
- Glock Armorer certified
- CIT certified
- Ar15/M4 certified
- FEMA certifications
- Instructor Techniques Training
- CRASE ( Civilian Response to Active Shooter Events ) Train the Trainer certified
- Team Management
- Written Communication
Affiliations
- Volunteer bowling coach for Leesburg High School boys and girls teams. District and State championships won.
- Coached baseball and t-ball teams
- President of the band parents association at Leesburg High School
Accomplishments
- Named State Bowling Coach of the year 2023
References
References available upon request.
Timeline
Corporal Court Services
Lake County Sheriff's Department
05.2013 - Current
Master Deputy Court Services
Lake County Sheriff's Department
03.2005 - 05.2013
Corrections Officer
Lake County Sheriff's Department
08.1998 - Current
Glock Armorer - Glock Advanced Armorer
Glock Training
USMS State And Local Court Security Seminar ( CSS-702 ) - Court Security
FLETC
Law Enforcement - Law Enforcement ( Cross Over)
Lake County Vocational Training Institute
Correctional Officer - Corrections
Lake County Vocational Technical Institute
Some College (No Degree) - Law Enforcement
Lake Sumter State College
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