Michael VanDyke
Pleasantville,NJ
Summary
Detail-oriented Janitorial Supervisor with a focus on effective cleaning operations and inventory management. Experienced in training staff on safety protocols and ensuring compliance with health regulations, ready to enhance operational efficiency and uphold high sanitation benchmarks.
Overview
14
14
years of professional experience
Work History
Janitorial Supervisor
US Facilities
Egg Harbor Township, New Jersey
07.2024 - Current
- Supervised daily cleaning operations across multiple facilities, maintaining high cleanliness and sanitation standards.
- Inspected facilities regularly to uphold high cleanliness and sanitation benchmarks.
- Managed inventory of cleaning supplies and equipment for efficient operations.
- Conducted weekly meetings with janitorial staff to discuss project progress and resolve concerns.
- Collaborated with management to prioritize and resolve maintenance and repair needs.
Lead Customer Service Representative
Hudson News
Egg Harbor Township, New Jersey
07.2021 - 07.2024
- Delivered fast, friendly, and knowledgeable service for routine questions and service complaints.
- Monitored team performance and provided feedback for improvement.
- Trained new representatives on policies, procedures, and customer interaction techniques.
- Supported sales team members to drive growth and development.
Cashier Supervisor
Burlington Coat Factory
Egg Harbor Township, NJ
10.2012 - 06.2021
- Managed cash handling procedures to maintain accurate drawer balances.
- Trained new cashiers on register operations and customer service standards.
- Resolved customer inquiries and complaints with professionalism and care.
- Performed daily bank deposits accurately and within company guidelines.
- Reviewed reports regularly for trends in customer satisfaction levels based on survey results.
- Collaborated with IT department to troubleshoot technical problems related to software programs used for managing cashier operations.
Janitorial Supervisor
Wawa Convenience Store
Somers Point, New Jersey
03.2016 - 09.2018
- Enforced compliance with health and safety regulations throughout operations.
- Ensured compliance with local health codes when it came to sanitation practices within the facility.
- Conducted regular inspections of the facility to identify areas in need of cleaning or repair.
- Trained and mentored staff on safety protocols and cleaning procedures.
- Ensured all janitorial staff had the proper tools and materials needed for their jobs.
Education
High School Diploma -
Atlantic City High School
Atlantic City, NJ06-2002
Skills
- Janitorial operations
- Safety compliance
- Facility inspections
- Inventory management
- Staff training techniques
- Operational leadership
- Supervisory experience
Timeline
Janitorial Supervisor
US Facilities
07.2024 - Current
Lead Customer Service Representative
Hudson News
07.2021 - 07.2024
Janitorial Supervisor
Wawa Convenience Store
03.2016 - 09.2018
Cashier Supervisor
Burlington Coat Factory
10.2012 - 06.2021
High School Diploma -
Atlantic City High School