MIchael Vasquez
Fort Worth,TX
Summary
Dynamic manager with a proven track record at Wingstop Restaurant, excelling in team leadership and customer service. Enhanced employee engagement and streamlined operations, achieving significant improvements in customer satisfaction. Skilled in staff training and inventory management, fostering a collaborative culture while maintaining high-quality service delivery.
Overview
6
6
years of professional experience
Work History
Manager
Wingstop Restaurant
04.2019 - 03.2025
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Managing employee Schedule and weekly and daily inventory of all products in store.
Auditor
Dickies Warehouse
04.2022 - 05.2023
- Streamlined audit processes, improving efficiency and reducing time spent on each audit engagement.
- Coordinated, managed and implemented auditing projects and prepared for evaluation.
- Communicated with auditee staff to obtain necessary information for audits.
- Executed audit phases and entered data into accounting software for analysis.
- Ensured the integrity of financial reporting by verifying the accuracy of accounting records and reconciliations.
- Analyzed data and findings to prepare reports detailing financial information.
- Prepared working papers, reports and supporting documentation for audit findings.
Picker Packer
DHL
11.2021 - 01.2022
- Enhanced order accuracy by carefully picking and packing items per customer specifications.
- Pulled orders quickly to maintain demanding productivity goals.
- Reduced shipping errors by thoroughly checking each item before packaging for shipment.
- Prepared shipments for safe transportation by securely wrapping pallets and labeling packages according to company guidelines.
- Demonstrated ability to multitask while maintaining attention to detail, resulting in more accurate order fulfillment rates over time.
- Maintained warehouse cleanliness and safety, conducting regular inspections to prevent hazards or accidents.
- Picked and packed order items.
- Safely and securely loaded items to prevent damage during transport.
- Transported merchandise pallets to move in warehouse.
Education
High School Diploma -
Haltom Highschool
Haltom City, TX06-2022
Skills
- Customer service
- Time management
- Team leadership
- Decision-making
- Staff training and development
- Staff management
- Documentation and reporting
- Shift scheduling
- Staff development
- Workforce management
Timeline
Auditor
Dickies Warehouse
04.2022 - 05.2023
Picker Packer
DHL
11.2021 - 01.2022
Manager
Wingstop Restaurant
04.2019 - 03.2025
High School Diploma -
Haltom Highschool
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