Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Michael Villanueva

Austin,TX

Summary

I am seeking the Intake & Eligibility Specialist position with the United Migrant Opportunity Services department in McAllen Texas to increase my field knowledge while offering experience managing confidential information, connecting individuals to resources, interpersonal skills, and social and cultural awareness to support and protect the rights of migrants in the Rio Grande Valley.

Overview

6
6
years of professional experience

Work History

Legal Secretary/Legal Advocate

Travis County Public Defender's Office
Austin, TX
02.2022 - Current
  • Provide assistance to defense practitioners and other legal advocates (paralegals, social workers, investigators, etc.) to serve and preserve the rights of indigent community members of Travis County accused of criminal offenses
  • Process both new and preexisting client appointments in collaboration with criminal practice supervisors and ensures the completeness of each
  • Provide direct support to attorneys in obtaining essential legal documentation to enable the explanation of criminal charges to clients and their rights, as well as the formulation of potential defenses to those charges.
  • Facilitate bilingual communication with attorneys and other legal advocates to provide information to clients regarding their case status, court dates, and other updates related to their holistic defense.
  • Aid in the production and filing of discovery notices that the advocacy team uses to acquire additional evidence to reinforce and solidify client rights.
  • Utilize a variety of computer skills to process secure case sensitive documents, create statistical reports, troubleshoot technological issues, and train other staff members in such skills.
  • Experience in assisting during criminal investigations, conducting client jail visits, and interpreting during court proceedings.

Student Assistant

Sam Houston State University
Huntsville, Texas
08.2018 - 01.2022
  • Performed work such as data entry, typing documents, printing, answering phone calls, emails, moving and stocking inventory etc
  • Processed student applications and prepared for committee review
  • Provided peer-mentoring as an Honors Student Ambassador to assist students with their course schedule and check on their emotional well-being
  • Aided applicants to find resources around campus that consisted of financial aid, counseling, the health center
  • Used proficiency in Spanish to connect and communicate with an under-served segment of the parent/student population
  • Designed and created Excel spreadsheets and reports to interpret and analyze data
  • Assisted in the preparation of in-person and virtual recruiting events
  • Facilitated the adoption of the Radius Application system to improve the student application process and maximize efficiency
  • Adapted to various working conditions and co-workers, and frequently embraced constructive criticism
  • Learned how to use new software and tools to communicate and assist students during the COVID-19 Pandemic.

Education

Honors Graduate: Bachelor of Science in Criminal Justice With An Accounting Minor -

Sam Houston State University
12-2021

Skills

  • Problem-solving Skills
  • Critical Thinking Skills
  • Crisis Management
  • Multitasking Skills
  • Communication Skills
  • Detail-Oriented
  • Proficient in Microsoft Office Applications, AdobeAcrobat, and a multitude of computer applications

Languages

  • English
  • Spanish

References

  • Renee Rodriguez-Betancourt, Judge, 449th State Judicial District
    Court Email: renee.betancourt@co.hidalgo.tx.us; Phone: (956)
    381-0744

Timeline

Legal Secretary/Legal Advocate

Travis County Public Defender's Office
02.2022 - Current

Student Assistant

Sam Houston State University
08.2018 - 01.2022

Honors Graduate: Bachelor of Science in Criminal Justice With An Accounting Minor -

Sam Houston State University
Michael Villanueva