Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Reading
Volunteer Work
References
Timeline
Generic

Michael Villanueva Rodriguez

Northfield,MN

Summary

Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills.

Overview

2
2
years of professional experience

Work History

Front-end Worker

Cub
Northfield, MN
05.2022 - Current
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Issued receipts, refunds, credits or change due to customers.
  • Answered customer inquiries regarding store policies and procedures.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Informed customers about product pricing and answered questions regarding products and services available in the store.

Education

Northfield Senior High School
Northfield, MN
06-2024

Skills

  • Time Management
  • Problem-solving abilities
  • Goal Setting
  • Sales Techniques
  • Order Processing
  • Reliability
  • Multitasking
  • Interpersonal Communication
  • Processing payments
  • Team member motivation
  • Effective Communication
  • Cash Handling
  • Opening and closing procedures
  • Organizational Skills

Accomplishments

  • I have received an academic achievement award in the 2022-2023 school year, along with the 2023-2024 school year.

Languages

Spanish
Native/ Bilingual
English
Native/ Bilingual

Reading

  • I absolutely enjoy reading! i try to read on a nightly basis for at least an hour and a half a day.
  • I got into reading at the end of sophomore year of high school after reading the book all the bright places.

Volunteer Work

  • I have volunteered for the organization "Feed my Starving children".
  • I have done service work for my church youth group.

References

References available upon request.

Timeline

Front-end Worker

Cub
05.2022 - Current

Northfield Senior High School

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Michael Villanueva Rodriguez