Symoine Walker
Decatur,GA
Summary
Dynamic and results-oriented professional with extensive experience in customer-facing roles at Walmart, SUBWAY®Restaurants, and Kroger. Excelled in enhancing customer satisfaction and streamlining operations, demonstrating exceptional teamwork, problem-solving, and cash handling skills. Proven track record in training staff and reducing transaction times, significantly contributing to store efficiency and sales goals.
Overview
10
10
years of professional experience
Work History
Front End Worker
Walmart
Decatur, GA
06.2022 - Current
- Enhanced customer satisfaction by providing efficient and friendly service during checkout.
- Maintained a well-organized and clean workstation, ensuring a positive shopping experience for customers.
- Supported stocking efforts by organizing shelves near the front end cashier area, maintaining a visually appealing presentation of merchandise.
- Handled high volumes of transactions with accuracy, contributing to overall store sales goals.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies and ensuring financial integrity.
- Addressed customer concerns promptly, resolving issues and maintaining strong relationships with patrons.
- Assisted in training new cashiers, sharing best practices and helping them become proficient in their roles.
- Approached every question or concern with calm and level-headed approach.
- Organized items on shelves to help customers locate products easily and quickly.
- Completed daily tasks quickly without sacrificing quality or attention to detail.
Lead Sandwich Maker
SUBWAY®Restaurants
Tucker, GA
05.2018 - 02.2021
- Reduced food waste with careful portion control and inventory management practices.
- Maintained positive relationships with customers by providing exceptional service and addressing concerns promptly.
- Demonstrated leadership abilities by overseeing shifts as needed when the manager was unavailable.
- Streamlined the sandwich-making process for increased productivity and reduced wait times.
- Trained new employees on company policies, procedures, and sandwich-making techniques, improving overall team performance.
- Contributed to a welcoming atmosphere by ensuring dining area cleanliness and proper table settings were maintained throughout the day.
- Implemented regular quality checks on ingredients to ensure freshness and prevent potential health hazards from spoiled products.
- Upheld strict food safety standards by maintaining a clean and organized work environment.
- Greeted guests, promoted specials, and took orders.
- Kept workplace clean and organized in line with restaurant policies.
- Prepared and presented food in compliance with health and safety guidelines.
- Operated manual and electric appliances to peel, slice, and trim food.
- Restocked and rotated stock in display case to mitigate stock loss.
- Trained team members to prepare sandwiches and other items according to instructions.
Front in Worker
Kroger
Decatur, GA
08.2015 - 02.2017
- Worked fast to complete tasks and meet daily deadlines.
- Followed instructions and procedures to complete assigned tasks.
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
- Cleaned and straightened work areas to maximize productivity and safety.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Education
Diploma -
Maynard Jackson High
Atlanta, GASkills
- Teamwork
- Problem-solving
- Time management
- Attention to detail
- Multitasking
- Reliability
- Excellent communication
- Customer satisfaction
- Effective communication
- Active listening
- Cash handling
- Customer engagement
- Relationship building
Timeline
Front End Worker
Walmart
06.2022 - Current
Lead Sandwich Maker
SUBWAY®Restaurants
05.2018 - 02.2021
Front in Worker
Kroger
08.2015 - 02.2017
Diploma -
Maynard Jackson High