Michael Villar
Miami,USA
Summary
Dynamic Enterprise Sales Agent with a proven track record in closing deals and customizing policies. Bilingual in English and Spanish, I excel in client relationship management and lead generation, consistently meeting sales targets while fostering strong client connections. Adept at navigating fast-paced environments and driving revenue growth.
Overview
2
2
Languages
1
1
Certification
7
7
years of professional experience
Work History
Enterprise Sales Agent
Goosehead Insurance Agency
Miami, Florida
10.2025 - Current
- Handled inbound and outbound sales calls to advise clients on policy options and tailored personal lines packages to meet client needs.
- Work pre-qualified lead queues; follow up through the sales pipeline to close new business and drive referrals.
- Meet minimum sales activity targets and contribute to monthly new business revenue goals.
- Generated quotes and bound policies while supporting retention activities, contributing to a growing book of business.
- Track client data and sales activities in Salesforce CRM; maintain accurate, timely records.
- Ensured compliance with business policy requirements and training standards, maintaining strong call quality and conversion rates.
Supply Chain Technician
HCA Florida
Miami, Florida
05.2023 - 10.2025
- Coordinated emergency supply requests, ensuring timely fulfillment to meet operational needs.
- Review Min/Max for storeroom safety stock daily and place orders appropriately
- Receive expedited deliveries, accurately key receiving into the SMART system, and deliver to appropriate department(s)
- Received all cross-docked items into the SMART system
- Ensure all items are marked to Supply Chain standards
- Ensure POU items have the appropriate barcodes
- Perform QA random checks on totes per approved policy
- Rotate stock in POU areas and backup storeroom areas to ensure no items are out of date
Golf Service Attendant
Deering Bay Yacht and Country Club
Coral Gables, Florida
06.2022 - 04.2023
- Served guests with bag handling and club cleaning to enhance their golfing experience
- Assisted customers with golf club rentals and cleaned clubs upon return to ensure quality service
- Maintained detailed records of golfers renting clubs to ensure accurate inventory management
- Assisted with food service and beverage preparation to support event operations
- Incorporate safe work practice in job performance
Customer Service Team Member
Chick-fil-A
Miami, Florida
05.2021 - 06.2022
- Greeted customers, took orders, and completed transactions on cash register, ensuring smooth service experience.
- Delivered exceptional guest service while preparing food in fast-paced environment, enhancing customer satisfaction.
- Displayed enthusiasm and knowledge of restaurant's menu and products, contributing to informed customer choices.
- Follow all safety and sanitation policies when handling food and beverages to uphold proper health standards
Office Assistant/Job Site Assistant
Unique Construction
Miami, Florida
05.2019 - 02.2021
- Assisted field supervisor with on-site tasks and project coordination, including taking measurements and procuring materials.
- Gathered and distributed necessary supplies for scheduled jobs, ensuring timely project execution.
- Monitor inventory and handle supply orders
- Respond to calls and emails
- Assisted in preparing accurate quotes for clients, contributing to informed decision-making.
Education
High School Diploma -
Westminster Christian School
Miami, FL05-2022
Skills
- Insurance knowledge
- Client management
- Sales presentations
- Deal closure
- Prospecting techniques
- Outbound sales
- Market analysis
- Proficient in Microsoft Office applications
- Team leadership
- Teamwork
- Fluent in English and Spanish
- Customer service
- Relationship development
- Fast-paced adaptability
- Verbal communication
- Partnership development
Certification
Personal Lines Agent License, 10/04/25
Languages
English
Full Professional
Spanish
Professional
Timeline
Enterprise Sales Agent
Goosehead Insurance Agency
10.2025 - Current
Supply Chain Technician
HCA Florida
05.2023 - 10.2025
Golf Service Attendant
Deering Bay Yacht and Country Club
06.2022 - 04.2023
Customer Service Team Member
Chick-fil-A
05.2021 - 06.2022
Office Assistant/Job Site Assistant
Unique Construction
05.2019 - 02.2021
High School Diploma -
Westminster Christian School