Ruben Villalobos
El Paso
Summary
Experienced Scheduling Support Associate with 15 years in operational management and customer service. Skilled in organizational tasks and multitasking, effectively managing ticket verification and crowd control in fast-paced settings. Expertise in optimizing processes and ensuring safety during events to enhance participant satisfaction and operational efficiency.
Overview
29
29
years of professional experience
Work History
Insurance Sales Agent
Vasu Agency
Houston
04.2026 - 06.2026
- Educated clients on various insurance products and coverage options.
- Developed relationships with clients to understand their insurance needs.
- Assisted clients in completing insurance applications and necessary documentation.
Crowd Management/Ticket Usher/Parking Lot Attendant
Contemporary Services Corporation.
El Paso
08.2012 - 12.2013
- Verified tickets to ensure authorized entry into event areas, enhancing security and attendee experience.
- Supervised crowd behavior, maintaining safety and order during events to promote a positive environment.
- Checked parking passes for authenticity at event entrance. throughout the event to facilitate smooth parking access.
Beer Attendant/Food Server
Aramark, Inc.
Houston
02.2012 - 03.2012
- Delivered beer service and managed cash register at multiple beer patios during Houston Rodeo, organizing and freezing seven 48-unit cartons of beer while maintaining $300 deposit.
- Facilitated food service operations at concession stands, serving over 30 customers per hour with attention to speed and customer satisfaction.
- Maintained cleanliness and organization in dining and service areas.
- Assisted customers with food selections and special dietary needs.
- Prepared and served food items according to safety standards.
Shipping/Receiving/Janitorial Management
Barnhart-Taylor, Inc.
El Paso
05.1997 - 01.2012
- Coordinated shipping and receiving of HVAC and construction materials, including items over 1,000 lbs, using a forklift to ensure timely delivery and inventory management.
- Managed janitorial operations for 10 construction sites, ensuring cleanliness and compliance with safety standards.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
Bachelors of Multidisciplinary Studies - Liberal Arts
The University of Texas at El Paso (UTEP)
El PasoSkills
- Insurance sales
- Insurance knowledge
- Customer service
- Marketing
- Communication
- MS Excel
- MS Word
- MS PowerPoint
- MS Access
- Problem Solving
- Analytical Skills
- Math
- Teamwork
- Adaptability
- Writing
- Materials handling
- Record Keeping
Languages
Spanish, Working knowledge
Personal Information
Spanish, Working knowledge
Timeline
Insurance Sales Agent
Vasu Agency
04.2026 - 06.2026
Crowd Management/Ticket Usher/Parking Lot Attendant
Contemporary Services Corporation.
08.2012 - 12.2013
Beer Attendant/Food Server
Aramark, Inc.
02.2012 - 03.2012
Shipping/Receiving/Janitorial Management
Barnhart-Taylor, Inc.
05.1997 - 01.2012
Bachelors of Multidisciplinary Studies - Liberal Arts
The University of Texas at El Paso (UTEP)