Summary
Overview
Work History
Education
Skills
Timeline
Manager
Michael Virsack

Michael Virsack

North Fort Myers,FL

Summary

Results-driven manager specializing in operational oversight, recruitment management, and compliance monitoring. Demonstrated success in implementing recovery protocols and strategic planning to improve organizational efficiency. Expertise in optimizing processes and enhancing team performance.

Overview

28
28
years of professional experience

Work History

Manager

Sun West Recovery, Inc.
Punta Gorda, Florida
09.2010 - Current
  • Ensured recovery protocol compliance by overseeing all daily operations.
    Directed recruitment activities, hiring, and providing mentorship for new team members.
    Formulated profit-maximizing strategies through creative solutions.
    Performed regular vehicle maintenance to support uninterrupted services.
    Sustained a clean and professional office setting.

Agency Owner

Sun West Solutions, Inc.
Punta Gorda, Florida
09.2002 - 11.2010
  • Developed marketing strategies to enhance brand visibility and client engagement.
  • Oversaw daily operations ensuring efficiency and compliance with industry standards.
  • Managed client relationships to foster trust and ensure satisfaction with services.
  • Negotiated contracts with vendors ensuring favorable terms while still maintaining quality services.
  • Managed daily operations of the agency including budgeting, staffing, and scheduling meetings.
  • Boosted client retention through high-quality service and follow through.
  • Maintained accurate records of all financial transactions related to the agency.
  • Created and maintained relationships with clients, vendors, and other industry professionals.
  • Ensured compliance with applicable laws, regulations, policies, procedures, and standards in the operation of the agency.

Recovery Agent

TWI, Inc.
North Fort Myers, Florida
02.1998 - 08.2002
  • Conducted field visits to locate and recover delinquent assets.
  • Negotiated payment plans with clients to facilitate debt resolution.
  • Maintained accurate documentation of recovery activities and client interactions.
  • Trained new agents on recovery protocols and customer interaction strategies.
  • Analyzed case files to determine appropriate recovery methods and strategies.
  • Conducted skip tracing activities to locate debtors who had moved or changed contact information.
  • Adhered strictly to Fair Debt Collection Practices Act guidelines while conducting business activities.
  • Worked alongside maintenance teams to complete repairs and restore full functionality with minimal downtime.

Education

Business

Edison Community College
Fort Myers, FL

Skills

  • Operational oversight
  • Recruitment management
  • Strategic planning
  • Budget management
  • Compliance monitoring
  • Client relationship management
  • Asset recovery techniques
  • Team building
  • Problem solving
  • Contract management
  • Time management
  • Revenue management
  • Vendor management

Timeline

Manager

Sun West Recovery, Inc.
09.2010 - Current

Agency Owner

Sun West Solutions, Inc.
09.2002 - 11.2010

Recovery Agent

TWI, Inc.
02.1998 - 08.2002

Business

Edison Community College

Similar Profiles

CREATE PROFILE