Operations leader with experience in store management, logistics, inventory control, and DOT compliance. Known for team coordination, problem solving, and improving daily efficiency across transportation, retail, and highway maintenance operations.
Overview
10
10
years of professional experience
Work History
Manager
Junction 245
Buena Vista, Virginia
05.2026 - Current
Managed daily operations at Junction 245 while supporting guest service and team coordination.
Evaluated staff performance and resolved issues to maintain team effectiveness.
Facilitated regular team meetings to align goals and enhance collaboration.
Analyzed team performance metrics to identify development areas and foster growth.
Scheduled staff shifts and balanced coverage for busy service periods.
Trained new hires on Junction 245 service standards and procedures.
Trained employees for various job positions to ensure adequate role coverage.
Monitored inventory levels and requested supplies for smooth operations.
Communicated with vendors and coworkers to maintain organized workflow.
Enforced customer service standards and resolved customer problems to uphold quality service.
Part Time Maintance
The Advancement Foundation
Buena Vista, Virginia
09.2019 - Current
Completed day-to-day duties accurately and efficiently.
Prioritized and organized tasks to efficiently accomplish service goals.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Updated and maintained databases with current information.
CDL A Highway Maintenance Technician
DeAngelo Contracting Services
Hazleton, Pennsylvania
06.2025 - 08.2026
Safely operate heavy machinery to perform maintenance tasks on roadways and infrastructure.
Perform routine maintenance on roadways to ensure safe driving conditions for the public.
Inspected highway shoulders, guardrails, and pavement for damage under DeAngelo Contracting Services contracts.
Patched potholes and repaired asphalt surfaces using hand tools and compacting equipment.
Installed and repaired guardrail sections along active highway corridors.
Installed guardrails, signs, and traffic control devices along highways.
Removed debris, litter, and roadway hazards from shoulders and drainage areas.
Operated maintenance trucks and small equipment during roadside repair and cleanup tasks.
Conduct thorough inspections of vehicles to ensure optimal performance and safety.
Identify and report mechanical issues to maintain fleet reliability and compliance.
Followed safety procedures, radio communication, and site instructions on daily highway assignments.
Collaborate with team members to coordinate maintenance activities and ensure project success.
Provide clear updates and feedback to enhance team performance and operational efficiency.
Identified and implemented process optimization initiatives to improve operational efficiency.
Assessed damage caused by natural disasters such as floods or earthquakes that affected roadways in the area.
Monitored traffic flow patterns throughout assigned areas and adjusted speed limits accordingly.
Cleared roadside obstacles to promote safe driving conditions for motorists.
Performed snow removal operations by plowing roads with heavy machinery during winter months.
Maintained records of highway repair activities and completed reports detailing work performed.
Repaired damaged pavement surfaces using hot-mix asphalt or cold-patch materials.
Identified potential safety issues along highways through visual inspections and reported them promptly.
Installed guardrails, signs, and traffic control devices along highways.
Assistant Store Manager
Stop In Food Store
Buena Vista, Virginia
02.2024 - 06.2025
Oversaw daily operations to streamline workflow and elevate store performance.
Executed inventory management and merchandising strategies to improve product visibility and increase sales.
Managed inventory checks, stock rotation, and cooler organization
Enforced food store policies, safety procedures, and cleanliness standards
Oversaw cashier operations during peak hours to enhance customer service. during customer service, register transactions, and shift changes
Provided clear instructions and feedback to team members to improve operational efficiency.
Mentored new employees to ensure smooth onboarding and integration into store culture.
Assisted with scheduling, staffing coverage, and task assignments
Coordinated employee scheduling to ensure adequate staffing coverage., staffing coverage, and task assignments
Addressed customer concerns to uphold satisfaction and ensure seamless store operations.
Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
Monitored daily cash handling procedures and resolved discrepancies.
Handled complaints from customers by empathetically listening, recording details and offering solutions.
Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
Provided leadership support during peak business hours by motivating staff members to meet targets.
Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
Handled scheduling for store shifts to achieve adequate staffing.
Ensured compliance with all safety regulations throughout the store premises.
Maintained inventory by checking merchandise to determine levels.
Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
Checked monthly sales and performance reports to support operational planning and strategic decision-making.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
CDL Truck Driver
Joe Bandy and Son
Roanoke, Virginia
05.2023 - 11.2023
Optimized routes to enhance efficiency and reduce delivery times while ensuring accuracy
Verified delivery orders and optimized routes for precise pickups and drop-offs, enhancing overall delivery accuracy.
Transported construction materials to and from yard, suppliers, and project locations, ensuring timely delivery to support project schedules.
Secured cargo for transport using straps, chains, and tarps to prevent shifting during transit.
Conducted thorough inspections of truck, trailer, and safety equipment prior to each daily route to ensure operational readiness.
Executed routine maintenance checks on brakes, lights, tires, and fluids to ensure vehicle safety and performance.
Communicated with dispatch and site crews about delivery schedules.
Followed DOT rules and company safety procedures during transport.
Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
Conducted vehicle inspections before and after every trip and performed minor repairs to keep truck functional.
Built strong customer relationships through effective communication, active listening, and responsiveness to inquiries.
CDL A OTR Driver
Higher Heights Transportation
Lynchburg, Virginia
12.2019 - 11.2020
Hauled Higher Heights Transportation freight across interstate routes safely.
Transported goods safely in accordance with the Department of Transportation's rules and regulations for CDL A OTR Drivers.
Operated a variety of commercial motor vehicles over long distances to deliver freight safely and efficiently.
Followed DOT rules, logs, and delivery schedules daily.
Communicated route changes, delays, and load status to dispatch, ensuring efficient operations.
Followed designated routes and schedules to guarantee timely arrivals at customer locations, enhancing service reliability.
Inspected tractor and trailer before and after long-haul trips.
Performed pre-trip inspections on vehicles before each trip, ensuring safety and compliance with Department of Transportation regulations.
Inspected cargo prior to delivery to ensure it was properly secured and in good condition.
Secured cargo with straps, seals, and load checks.
Obtained signatures from customers upon successful completion of deliveries.
Reviewed bills of lading and shipping paperwork accurately.
Adhered to all applicable laws regarding transportation of goods across state lines.
Monitored fuel use, tire pressure, and fluid levels.
Reported any mechanical issues immediately upon discovery.
Ensured cleanliness of cab and truck exterior to promote a safe working environment. inside the cab area as well as exterior parts of the truck.
Communicated with dispatchers regarding route changes or delays due to traffic or weather conditions.
Participated in training sessions to enhance safe driving knowledge.
Loaded and unloaded cargo using standard loading and unloading equipment such as pallet jacks, hand trucks, straps, tarps, chains.
CDL Truck Driver
Salem Paving
Salem , Va
05.2019 - 12.2019
Conducted pre-trip inspections to ensure vehicle safety and compliance with regulations.
Conducted thorough inspections of truck, trailer, and safety equipment before daily routes to ensure compliance.
Operated commercial vehicle, delivering materials to job sites on schedule.
Transported construction materials to various job sites between yard, suppliers, and project locations.
Collaborated with team members to coordinate delivery schedules and project needs.
Updated team on transportation status, facilitating timely project completion.
CDL Truck Driver
Trillium
Louisville, Kentucky
10.2018 - 05.2019
Transported construction materials between yard, suppliers, and project locations, ensuring timely delivery to support project schedules.
Loaded and secured cargo using straps, chains, and tarps.
Reviewed delivery orders and routes for accurate pickups and drop-offs.
Communicated with dispatch and site crews about delivery schedules.
Inspected truck, trailer, and safety equipment before daily routes.
Performed routine checks on brakes, lights, tires, and fluids.
Followed DOT rules and company safety procedures during transport.
Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
Maintained accurate delivery logs and trip records, supporting compliance with safety regulations and operational audits.
Built strong customer relationships through effective communication and active listening, enhancing service satisfaction.
CDL A OTR Driver
Titus Transportation
Denton, Texas
12.2016 - 10.2018
Transported goods safely in accordance with the Department of Transportation's rules and regulations for CDL A OTR Drivers.
Followed DOT rules, logs, and delivery schedules daily.
Inspected tractor and trailer before and after long-haul trips.
Performed pre-trip inspections on vehicles before each trip, ensuring safety and compliance with Department of Transportation regulations.
Inspected cargo prior to delivery, ensuring secure transport and good condition to prevent damages.
Ensured timely arrival at customer locations by following designated routes and adhering to scheduled delivery times.
Communicated delays, route changes, and load status with dispatch.
Communicated with dispatchers regarding route changes or delays due to traffic or weather conditions.
Monitored fuel use, tire pressure, and fluid levels to maintain vehicle performance and safety during trips.
Regularly performed vehicle maintenance tasks such as checking oil levels, tire pressure, and brake systems.
Informed maintenance team of mechanical issues immediately upon discovery. immediately upon discovery.
Hooked and unhooked trailers from tractor and converter dollies.
Loaded and unloaded cargo using standard loading and unloading equipment such as pallet jacks, hand trucks, straps, tarps, chains.
Obtained signatures from customers upon successful completion of deliveries.
Provided excellent customer service by addressing inquiries promptly and professionally.
Responded quickly in emergency situations while remaining calm under pressure.
Collaborated with other drivers on roadways while maintaining safe driving practices.
Monitored shipments throughout transit process via GPS tracking system.
Guided new drivers on safe driving practices and compliance with safety standards.
Attended training sessions related to safe driving techniques.
Reviewed bills of lading and shipping paperwork accurately.
Adhered to all applicable laws regarding transportation of goods across state lines.
Inspected trucks and trailers before and after trips and completed basic maintenance for optimal performance.
Performed pre- and post-trip safety and maintenance checks to mitigate hazards.
Inspected trucks and trailers before and after trips and completed basic maintenance for optimal performance.
CDL A OTR Driver
Quality Express Logistics
Long Island, NY
05.2016 - 11.2016
Operated tractor-trailer units safely while adhering to all federal and state regulations.
Transported goods safely in accordance with the Department of Transportation's rules and regulations for CDL A OTR Drivers.
Ensured timely arrival at customer locations by following designated routes and adhering to scheduled delivery times.
Delivered freight across multiple states on schedule, enhancing customer satisfaction.
Coordinated with dispatch and logistics teams to streamline delivery schedules and routes.
Communicated delays, route changes, and load status with dispatch.
Followed DOT rules, logs, and delivery schedules daily.
Managed electronic logs to track hours of service and maintain accurate driving records.
Conducted thorough pre-trip inspections to ensure vehicle safety and compliance.
Inspected tractor and trailer before and after long-haul trips.
Identified and reported maintenance issues promptly to minimize downtime and enhance safety.
Ensured cargo was secured properly to prevent damage during transit. with straps, seals, and load checks.
Documented delivery details accurately to ensure compliance with regulatory requirements.
Maintained accurate records of deliveries, including delivery dates, times, products, and recipients.
Adhered to all applicable laws regarding transportation of goods across state lines.
Communicated effectively with team members to resolve issues proactively.
Verified bills of lading to confirm all shipping details were correct. of lading and shipping paperwork accurately.