Michael Vitalis
North Charleston ,SC
Summary
Accomplished Delivery Coordinator at Lowe’s, adept at optimizing delivery schedules and enhancing customer relationships. Leveraged CRM software to boost client satisfaction Proficient in inventory management and professional communication, fostering efficiency and trust. Spearheaded process improvements, training staff effectively, and ensuring accurate data entry for seamless operations.
Overview
2
2
years of professional experience
Work History
Delivery Coordinator
Derryl Frazier
North Charleston, SC
01.2024 - 09.2025
- Coordinated delivery schedules to optimize routing and minimize delays.
- Communicated with clients to confirm order details and address inquiries promptly.
- Managed inventory levels, ensuring availability of products for timely delivery.
- Utilized tracking software to monitor shipments and update stakeholders on status.
- Collaborated with team members to implement process improvements for efficiency.
- Trained new staff on delivery procedures and company policies effectively.
- Inspected merchandise for damage and accuracy against order documents.
- Maintained detailed records of all shipments, utilizing advanced database software systems for accurate reporting purposes.
- Regularly communicated with customers regarding shipment updates and anticipated arrival times, fostering positive relationships built on trust and transparency.
- Consulted with customers about delivery and order preparation requests.
- Streamlined communication between drivers and warehouse staff, ensuring timely deliveries.
- Prepared delivery loads for shipment by overseeing teams, checking containers, and coordinating pickups.
Education
High School Diploma -
R.B. Stall High School
North Charleston, SC04.2024
Skills
- Data entry & database management
- Basic accounting / bookkeeping
- Customer relationship management (CRM software like Salesforce
- Inventory management
- Email management & professional communication
Timeline
Delivery Coordinator
Derryl Frazier
01.2024 - 09.2025
High School Diploma -
R.B. Stall High School