General Sales Manager
Rolling Hills Auto Plaza
02.2024 - Current
Hi, I’m
Michael Wachtel
Overland Park,KS
Summary
I’ve been in the car business since 1991. I started in service as a service writer and the rest is history. I’ve been a Finance Director, GSM or GM for the last 10 years and I still love this business and have a lot to offer the right company.
Work History
Rolling Hills Auto Plaza
General Sales Manager
02.2024 - Current
Job overview
- Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Implemented effective pricing strategies that balanced profit margins while remaining competitive in the marketplace.
- Applied established sales techniques and persuasive communication skills to meet personal sales objectives.
- Achieved sales targets consistently by closely monitoring sales performance and adjusting strategies as needed.
- Developed a high-performing sales team through consistent coaching, training, and motivation techniques.
- Streamlined communication channels between sales, marketing, and customer service departments to ensure a cohesive approach to business development.
- Upheld company policies and implemented standards fairly.
- Reduced operational costs by identifying inefficiencies within the sales process and recommending targeted improvements.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
- Developed and implemented comprehensive salesperson training program.
Education
University of Texas At AustinAustin, TX
from Mathematics And Business
Skills
- Leadership and team building
- Employee Motivation
- Team Development
- Sales Development
- Budgeting and finance
- Price Structuring
- Sales Leadership
- Profitability improvement
- Sales Presentations
- Training and coaching
- Goal Setting
- Competitive Analysis
Accomplishments
I started at this store February 1st. In January they sold 81 cars and Net pay line was 185k. February we sold 142 and Net pay line was $420,000. March we did 147 and $455,000 and April we will break 160 for $550,000. I like fixing things that are broke. I love building teams and watching people grow as individuals
Timeline
University of Texas At Austin
from Mathematics And Business
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