Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michael Wagner

Liberty Township,OH

Summary

Dynamic and customer-focused professional with experience at Goodwill Industries of Ohio, excelling in cash transactions and customer service. Proven ability to enhance sales through product recommendations and build lasting relationships. Skilled in drawer balancing and returns processing, consistently achieving high accuracy and customer satisfaction.

Overview

4
4
years of professional experience

Work History

Cashier

Goodwill Industries of Ohio
01.2024 - Current
  • Answered questions about store policies and addressed customer concerns.
  • Operated cash register for cash ,and credit card transactions with excellent accuracy levels.
  • Addressed customer needs and made product recommendations to increase sales.
  • Restocked and organized merchandise in front lanes.
  • Welcomed customers and helped determine their needs.
  • Built relationships with customers to encourage repeat business.
  • Worked with floor team and managers to meet wide range of customer needs.

Back of House Cook

Freddy's Frozen Custard & Steakburgers
02.2023 - 03.2024
  • Prepared food items such as meats, poultry, and supplies for frying and cooking burgers on the grill
  • Prepared a lot of orders each shift.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.

Concessions / Usher

CMX Cinemas Liberty Luxury
04.2021 - 04.2022
  • Greeted customers with smile and provided friendly, knowledgeable service.
  • Directed ticket holders to seats and facility locations.
  • Assisted patrons with seating by giving directions and lighting paths.
  • Sold admission, processed payments, and issued tickets.
  • Clean movie theaters and any mess in an order manner and efficient.
  • Clean the concession towards healthy standards

Education

No Degree - X Ray Technician

UC Blue Ash College
9555 Plainfield Rd, Blue Ash, OH 45236
05-2028

High School Diploma -

Lakota East
6840 Lakota Ln, Liberty Township, OH 45044
05-2021

Skills

  • Returns processing
  • Drawer balancing
  • Product restocking
  • Identification checks
  • Order taking
  • Basic math
  • Credit and cash transactions
  • Customer service excellence

Timeline

Cashier

Goodwill Industries of Ohio
01.2024 - Current

Back of House Cook

Freddy's Frozen Custard & Steakburgers
02.2023 - 03.2024

Concessions / Usher

CMX Cinemas Liberty Luxury
04.2021 - 04.2022

No Degree - X Ray Technician

UC Blue Ash College

High School Diploma -

Lakota East

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