Michael Walker

Performed change out of existing electric utility meters as required

• Utilized AutoCAD diagrams
• Connected and disconnected power meters and locate meters
• Demonstrated high quality work practices in a team atmosphere

• Locate meters
• Follow all company, client, state, and federal damage prevention program guidelines
• Follow all company safety, quality, and operational policies and procedures damage utility infrastructure
• Fulfilling the entire scope of the locate requests (tickets) per damage prevention guidelines
• Reading utility prints and maps
• Communicating professionally when interacting with homeowners, contractors, and utility representatives
• Develop a knowledge and understanding of the underground facilities infrastructure
• Safety is my number one priority
• Strive for excellence in everything I do
• Provide an environment that nurtures growth and enjoyment
• Utility industry experience.

• Responsible for connecting and disconnecting services in the field
• Demonstrated equipment to customers and explained how it is to be used and responded to any inquiries or complaints
• Adjusted or modified equipment to enhance equipment performance, responded to customer requests
• Tested, repaired, newly installed, or updated equipment to ensure that it functions properly and conforms to specifications, using test equipment and observation
• Viewed AutoCAD to evaluate area location for installs.
• Paid attention to detail while completing assignments.
• Resolved problems, improved operations and provided exceptional service.
• Delivered services to customer locations within specific timeframes.

• Installed and configured hardware components, such as processors, memory modules, hard drives, motherboards, video cards and sound cards.
• Performed troubleshooting to diagnose and resolve system issues.
• Upgraded systems with new software applications and operating systems.
• Configured network settings for local area networks and wide area networks.
• Assisted in the setup of computer workstations, including connecting peripherals.
• Tested installed hardware and software to ensure proper functioning.
• Set up user accounts on computers according to company policies and procedures.
• Provided technical support for users experiencing problems with their computers or other related equipment.
• Replaced defective hardware components when needed.