Michael Wallace

Provided support to peers in recovery

Ensured a clean and safe environment

Performed a variety of clerical duties

• Supported peers along their recovery journey

• Operated cash register, processed cash, credit and check transactions accurately
• Stocked shelfs with products for customer accessibility
• Assisted customers with finding items within the store

• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Managed inventory control, cash control, and store opening and closing procedures.
• Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Assisted with hiring, training and mentoring new staff members.