Michael Waugh
Starks,ME
Summary
Dynamic Project Manager with a proven track record at Helfrich Brothers Boiler Works, excelling in project planning and risk management. Adept at fostering relationships and enhancing team performance, I successfully delivered high-quality results while optimizing workflows, achieving a 20% improvement in project efficiency. Committed to continuous improvement and client satisfaction.
Overview
2020
2020
years of professional experience
Work History
Project Manager
Helfrich Brothers Boiler Works
Lawrence, MA
2020 - 2026
- Led project planning and execution for boiler installation and repair services.
- Coordinated cross-functional teams to ensure timely delivery of projects.
- Managed stakeholder communications, addressing concerns and providing updates.
- Developed project schedules, tracking progress against milestones and deadlines.
- Implemented quality control measures to enhance project outcomes and client satisfaction.
- Conducted risk assessments to identify potential project challenges and solutions.
- Mentored junior team members in project management best practices and methodologies.
- Streamlined workflow processes, improving overall project efficiency by optimizing resource allocation.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
- Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
- Identified plans and resources required to meet project goals and objectives.
- Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Monitored project performance to identify areas of improvement and make adjustments.
- Coordinated cross-functional teams and resolved conflicts, maintaining a positive work environment throughout the project lifecycle.
- Provided detailed project status updates to stakeholders and executive management.
- Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
- Managed projects from procurement to commission.
- Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
- Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives.
- Coordinated material procurement and required services for projects within budget requirements.
- Implemented continuous improvement initiatives to optimize project outcomes while maintaining costeffectiveness.
- Mentored junior team members in project management best practices to enhance their skills and contribute to better overall performance.
- Enhanced overall project success by conducting thorough post-project evaluations and incorporating lessons learned into future efforts.
- Fostered a culture of innovation and creativity within the project team, leading to improved problem-solving capabilities and enhanced outcomes.
- Proved successful working within tight deadlines and a fast-paced environment.
- Enhanced project delivery times by streamlining communication channels between development and operations teams.
- Enhanced project visibility, implementing dashboard and reporting tools for real-time progress monitoring.
- Promoted innovation within project teams, encouraging exploration of new tools and methodologies to enhance project outcomes.
- Enhanced team performance with targeted training programs, addressing skill gaps and promoting professional development.
- Improved stakeholder satisfaction with detailed project updates and proactive issue resolution.
- Improved client relationships, consistently meeting or exceeding project expectations and maintaining open lines of communication.
- Streamlined project initiation processes, enabling quicker transition from planning to execution.
- Facilitated smoother project transitions, ensuring thorough documentation and effective handovers.
Supervisor
Zampell Refractories
Newburyport, MA
01.2005 - 01.2020
- Supervised daily operations to ensure efficient workflow and adherence to safety protocols.
- Trained and mentored staff on equipment operation and safety standards.
- Implemented process improvements that enhanced productivity and reduced downtime.
- Conducted performance evaluations to identify training needs and promote employee development.
Crew Leader
Cianbro
Pittsfield, ME
02.1999 - 2005
- Led daily crew operations to ensure project timelines and safety standards were consistently met.
- Coordinated workflow among team members, enhancing communication and task efficiency on site.
- Trained new crew members on safety protocols and operational procedures for optimal performance.
- Monitored equipment and tool usage, ensuring proper maintenance and compliance with safety regulations.
Education
High School Diploma - Vocational
Skowhegan Area High School
Skowhegan, MESkills
- Project management
- Project planning
- Project planning and development
- Project scheduling
- Project tracking
- Relationship building
- Strategic planning
- Schedule management
- Client relations
- Customer relations
- Staff management
- Work flow planning
- Advanced problem solving
- Budgeting and forecasting
- Risk management
- Document management
- Scope management
- Project estimation and bidding
- Project scope
Timeline
Supervisor
Zampell Refractories
01.2005 - 01.2020
Crew Leader
Cianbro
02.1999 - 2005
Project Manager
Helfrich Brothers Boiler Works
2020 - 2026
High School Diploma - Vocational
Skowhegan Area High School