Michael Whalen
PELHAM,Ny
Summary
HVAC professional with extensive experience at Keep It Cool, Inc., specializing in system installations and emergency service resolution. Demonstrated expertise in project management and customer relations, achieving optimal system performance and high customer satisfaction. Proficient in equipment calibration and troubleshooting, delivering quality results across residential and commercial projects.
Overview
2026
2026
years of professional experience
Work History
Lead Installer
Keep It Cool, Inc.
Led installation of HVAC systems, boilers, and hot water heaters for residential and commercial properties.
Executed emergency service calls to resolve urgent client issues promptly.
Configured and set up controls for optimal system performance.
Conducted routine service and maintenance to ensure efficiency and reliability.
Maintained direct customer contact to address inquiries and provide updates.
Senior Mechanic
Phoenix Mechanical
02.2023 - 06.2025
Led installation of HVAC systems, boilers, and hot water heaters for residential and commercial properties.
Executed emergency service calls to resolve urgent client issues promptly.
Configured and set up controls for optimal system performance.
Conducted routine service and maintenance to ensure efficiency and reliability.
Maintained direct customer contact to address inquiries and provide updates.
Education
New Rochelle High School
New Rochelle, NYSkills
- Power tools operation
- Mechanical aptitude
- System installations
- Task delegation
- Electrical installation
- Schematics interpretation
- Equipment calibration
- Hand tools operation
- Attention to detail
- Customer service
- Worksite safety and maintenance
- Quality checks
- Customer relations
- Time management
- Equipment operation
- System repairs
- Installation updates
- Troubleshooting and testing
- Project management
- Residential construction
- Equipment installation
- HVAC systems
- Positive attitude
- Safety procedures
- Professional appearance
- Diagnostics and troubleshooting
- Blueprint reading
- Customer satisfaction
- Electrical wiring
- Worksite preparation
- Emergency procedures
- Component repairs
- Residential and commercial installations
- System configuration
Timeline
Senior Mechanic
Phoenix Mechanical
02.2023 - 06.2025
Lead Installer
Keep It Cool, Inc.
New Rochelle High School