Michael White
Denton,TX
Summary
I have had the privilege of learning under a number of different managers and their management styles, and, in turn, have acquired many skills that I believe would be of benefit to this place of work. I bring with me the ability to work in customer service in a way that will meet the workplace's desire to run smoothly and efficiently, all while keeping the customer happy. Through my time as a Psychiatric Technician, I will be able to effectively show leadership in a compassionate and effective manner. In addition, I will also be able to solve issues that will inevitably arise in a workplace environment with logical reasoning skills and through my previous work experience.
Overview
5
5
years of professional experience
Work History
Psychiatric Technician
Northern Light Acadia Hospital
05.2023 - 08.2023
- Implemented crisis intervention protocols when necessary, ensuring the safety of all patients and staff members involved.
- Developed strong rapport with diverse patient populations through empathetic listening skills, helping them feel heard and understood.
- Observed patients closely for signs of distress or changes in condition, promptly reporting concerns to supervising clinicians for appropriate intervention.
- Utilized de-escalation techniques to manage challenging behaviors effectively, promoting a calm atmosphere conducive to healing.
- Ensured a safe and supportive environment for patients through close monitoring and crisis management techniques.
Technology Department Assistant
Crandall Isd
05.2022 - 08.2022
- Cultivated relationships between staff members through regular interactions that encouraged open communication channels.
- Provided support to staff members, ensuring timely completion of tasks and overall program success.
- Developed strong problem-solving skills by handling day-to-day challenges that arose during the course of the program execution.
- Maintained cleanliness and organization of facilities, promoting a positive atmosphere for all attendees.
Cashier
7-11 Convenience Store
05.2020 - 01.2022
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise
Staff
Friday Nite Live
04.2018 - 02.2020
- Maintained a safe environment for children by adhering to strict safety guidelines and protocols.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Collaborated with team members to maintain smooth operations during peak hours.
Contractor
Daryl Silvera
06.2018 - 08.2018
- Examined, categorized, and sorted incoming documents.
- Monitored and updated filing systems to meet organization standards.
- Managed sensitive or confidential files with attention to data security and storage policies.
Education
Bachelor of Science - Psychology
University of North Texas
Denton, TX12-2024
High School Diploma -
Forney High School
Forney, TX05-2021
Skills
- Outstanding organizational skills
- Group management
- Punctual and Dependable
- Logical reasoning
Timeline
Psychiatric Technician
Northern Light Acadia Hospital
05.2023 - 08.2023
Technology Department Assistant
Crandall Isd
05.2022 - 08.2022
Cashier
7-11 Convenience Store
05.2020 - 01.2022
Contractor
Daryl Silvera
06.2018 - 08.2018
Staff
Friday Nite Live
04.2018 - 02.2020
Bachelor of Science - Psychology
University of North Texas
High School Diploma -
Forney High School
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