Summary
Overview
Work History
Education
Skills
References
Timeline
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Michael White

Rochester,NY

Summary

Adept sales professional with a proven track record at iPhone Repair Guy, leveraging strategic planning and problem-solving expertise to drive results. Skilled in direct sales and maintaining strong client relationships, I excel in fast-paced environments, consistently achieving goals with a positive and upbeat approach. Expert in technical support and sales, enhancing customer satisfaction and business growth. Results-driven professional in retail sales, known for high productivity and efficient task completion. Well-versed in customer service, inventory management, and sales strategy development. Excel at communication, problem-solving, and adaptability, ensuring exceptional customer experiences and team collaboration.

Overview

14
14
years of professional experience

Work History

Sales Manager

iPhone Repair Guy
Cleveland, OH
01.2017 - 01.2025
  • Performed sales consultations and educated clients on products and services.
  • Provided technical support for customers when needed, answering questions about product features and capabilities.
  • Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.

Technical Assistance Specialist

Sutherland Global Services
Rochester, NY
01.2014 - 12.2016
  • Answered user inquiries to resolve internet service problems.
  • Researched problems to determine root cause and optimum resolution.

Sales Associate

The Mobile Solution
Rochester, NY
01.2011 - 12.2013
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Answered customer inquiries regarding product features, pricing, and availability.
  • Upsold additional items based on customer interests and needs.

Education

High School Diploma -

Josh Lofton
Rochester, NY
06-2003

Skills

  • Results-Driven
  • Strategic planning
  • Positive and upbeat
  • Problem-Solving Expertise
  • Direct sales
  • Social media savvy
  • Goals and performance
  • Sales expertise

References

References available upon request.

Timeline

Sales Manager

iPhone Repair Guy
01.2017 - 01.2025

Technical Assistance Specialist

Sutherland Global Services
01.2014 - 12.2016

Sales Associate

The Mobile Solution
01.2011 - 12.2013

High School Diploma -

Josh Lofton
Michael White