Michael Wilkin
Seattle
Summary
Experienced professional with a strong background in biomedical sciences and behavioral health. Skilled in clinical case management, assessment, and developing individualized care plans. Possesses extensive education in life sciences, clinical practice, and research analysis. Known for reliability and adaptability, with a proven track record of prioritizing teamwork and delivering positive outcomes.
Overview
9
9
years of professional experience
Work History
Behavioral Health Case Manager, Crisis Solutions Center
Downtown Emergency Service Center
07.2022 - Current
- Helped homeless patients in acute crises recover with biopsychosocial treatment
- Assisted disabled patients in attending to activities of daily living, obtaining benefits, and securing housing
- Provide empathy and compassion to patients experiencing acute mental health crises
- Offer counseling techniques such as grounding and other coping mechanisms to patients with severe mental illnesses
Telemetry Technician
Flagstaff Medical Center
09.2021 - 07.2022
- Monitored between 10 and 40 cardiac rhythms from patients on telemetry units
- Performed and interpreted EKG's to assist physicians in treating patients
- Trained float nurses on measuring and interpreting cardiac rhythms
Undergraduate Research Assistant
Dr. Woodruff Research Lab
08.2018 - 05.2020
- Performed EEG trials on human subjects
- Attended weekly lab meetings to discuss results of EEG trials and the brain waves involved in empathy and mirror neurons
Line Cook
Sosoba
01.2018 - 01.2019
- Worked with front of house staff to ensure timely serving of guests
- Performed prep duties including cooking meats, vegetables, and broths
- Cooperated with other kitchen staff to bring together meals simultaneously
- Maintained clean and safe environment in an open kitchen visible to guests
Cap 2 Associate
Wal-Mart
08.2017 - 12.2018
- Performed supervision duties including assigning tasks and leading the team
- Unloaded freight trucks 50-75% faster than the designated time frame
- Performed customer service and provided assistance to shoppers
Assistant Manager
Sonic Drive-In
05.2016 - 05.2017
- Recruited and trained new staff on policies, procedures, and efficient workflow
- Performed all duties of cooks and car hops when necessary
- Logged and managed inventory
- Handled customer complaints and grievances
Education
Master of Science - Biomedical Science (M.B.S)
University of Northern Colorado
Greeley, CO05-2024
Biology (B.S) and Chemistry (B.S) -
Northern Arizona University
Flagstaff, Arizona05.2022
Skills
- Adverse event reporting
- Scientific writing
- Relapse prevention
- Client advocacy
- Behavioral interventions
- Documentation management
- Training and mentoring
- Staff management
- Complex Problem-solving
- Data analysis
Accomplishments
- Achieved a 4.0 GPA in Biomedical Science.
- 96th percentile score (517) on the Medical College Admissions Test (MCAT).
- Supervised 5-9 case managers and on-call staff when acting as shift lead. Supervised 10-15 CAP 2 associates when acting as team leader. Supervised 3 telemetry technicians when acting as lead tech. Managed 5-10 carhops and line cooks when acting as assistant manager.
- Solved gaps in staffing by reworking intake scheduling process.
- Successfully navigated Microsoft Office 365/Adobe including Word, Excel and Outlook in a high-pressure environment
Timeline
Behavioral Health Case Manager, Crisis Solutions Center
Downtown Emergency Service Center
07.2022 - Current
Telemetry Technician
Flagstaff Medical Center
09.2021 - 07.2022
Undergraduate Research Assistant
Dr. Woodruff Research Lab
08.2018 - 05.2020
Line Cook
Sosoba
01.2018 - 01.2019
Cap 2 Associate
Wal-Mart
08.2017 - 12.2018
Assistant Manager
Sonic Drive-In
05.2016 - 05.2017
Master of Science - Biomedical Science (M.B.S)
University of Northern Colorado
Biology (B.S) and Chemistry (B.S) -
Northern Arizona University
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