Michael Willard
Inderbitzen
Tacoma,WA
20
years of professional experience
Dynamic sales professional with a proven track record at Safeway, excelling in customer relations and sales strategy development. Enhanced store layout to boost customer engagement, resulting in increased sales flow. Skilled in upselling and cross-selling, merchandising, with strong interpersonal communication. abilities to foster lasting customer relationships.
Work History
Sales Representative
2 Years 5 MonthsOptimized sales routes to improve delivery efficiency and assist with customer satisfaction. I service 32 stores between Port Orchard and Gig Harbor. Rotate, and stock inventory, and introduce new items to meet store needs. I deal with store managers, owners, and in many cases directly with the customers.
Grocery Manager
17 Years 5 Months- Oversaw daily grocery operations, ensuring compliance with health and safety regulations.
- Managed inventory levels using advanced stock management systems to minimize waste.
- Trained and mentored staff on customer service excellence and product knowledge.
- Implemented strategies to enhance store layout, increasing customer engagement and sales flow.
Education
High School Diploma
Skills
Customer service
Customer relations
Customer relationship building
Interpersonal communication skills
Sales strategy development
Customer retention
Negotiation tactics
Upselling and cross selling
Customer needs assessment
Sales forecasting
Timeline
Sales Representative
Inderbitzen
03.2024 - CurrentRead More
Grocery Manager
Safeway
10.2006 - 03.2024Read More
Lincoln High School
High School Diploma
Read More