MICHAEL WILLIAMS
Waterloo
Summary
Experienced Director of Owner Services and construction professional with a long record of leading teams, managing client relationships, and coordinating schedules and documentation. Skilled in communication, attention to detail, and resolving issues quickly to support smooth project delivery and strong customer satisfaction.
Professional with expertise in owner services, bringing strong focus on team collaboration and achieving results. Skilled in client relationship management, conflict resolution, and strategic planning. Known for reliability and adaptability, ensuring smooth operations and successful outcomes. Strong communicator with knack for leading cross-functional teams and delivering exceptional service.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
2026
2026
years of professional experience
Work History
Director of Owner Services
WILLIAMS CONTRACTING
Waterloo, NY
06.2017 - 01.2026
- Directed owner services operations, aligning client communication with project schedules and contract requirements.
- Managed owner inquiries, resolving issues quickly while maintaining clear expectations and professional relationships.
- Coordinated project updates, change requests, and documentation across construction and administrative teams.
PAINTER
ROBINS PAINTING
Geneva, NY
03.2014 - 01.2017
- Prepared surfaces by scraping, sanding, caulking, and patching before painting.
- Applied interior and exterior coatings with brushes, rollers, and spray equipment.
- Inspected finished work for coverage, consistency, and clean edges.
- Selected proper primers, paints, and finishes for each surface type.
- Painted surfaces using brushes, spray guns, and paint rollers.
- Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
- Painted indoor areas such as hallways, bathrooms, and lobbies.
- Prepared trim, walls and ceilings for painting by cleaning, smoothing, and priming.
- Applied putty, wood filler, spackling, and caulks to prep uneven surfaces and fill in holes.
- Applied primer, paints, varnishes and lacquers to walls and surfaces using traditional and sprayer methods.
- Climbed scaffolding, staging, ladders, and planks to reach work area surfaces and observed safety protocols to prevent falls.
- Consistently met safety regulations while working on-site at both residential and commercial properties.
- Protected surfaces from damage and spills by using drop cloths prior to and during painting.
- Operated power sprayers and hand tools to prepare and paint large areas.
- Delivered high-quality painting services on time and within budget for a variety of clients.
Foreman Painter
Greco Painting
Geneva, NY
2010 - 10.2016
- Supervised painting crews, assigning daily tasks and maintaining workflow consistency.
- Inspected surfaces and prepared substrates through scraping, sanding, patching, and priming.
- Coordinated material usage, equipment setup, and jobsite readiness for efficient production.
- Enforced safety procedures, PPE compliance, and clean worksite standards throughout projects.
- Trained crew members on brush, roller, and spray application techniques.
- Monitored finish quality, correcting defects and ensuring uniform coverage across surfaces.
- Communicated with project leads regarding schedule changes, scope updates, and site conditions.
- Resolved field issues promptly to keep painting operations on track.
- Completed final walkthroughs at job sites to close out projects.
- Conducted thorough pre-job site assessments to identify potential challenges and develop appropriate solutions.
- Checked paint quality, prepared mixes and monitored coverage.
- Enhanced workplace safety with regular equipment inspections and adherence to safety protocols.
- Ensured high-quality workmanship through close supervision and attention to detail in all painting jobs.
- Managed inventory control processes ensuring adequate supplies were available without excess stock or shortages.
- Improved project efficiency by effectively managing and coordinating painting tasks for a team of 10 painters.
- Collaborated with other construction professionals to maintain seamless workflow across various trades.
- Supervised team of 4-6 professionals completing painting work for commercial, industrial, institutional and residential custom.
- Skillfully utilized specialized tools such as airless sprayers, HVLP systems, pressure washers for optimal results.
- Achieved timely completion of projects by delegating tasks, setting deadlines, and monitoring progress.
- Used brushes, rollers and spray guns to complete jobs with speed and accuracy.
- Inspected completed work for adherence to very strict guidelines and highest quality standards.
- Provided supervisor with daily status report on all job tasks and workers' duties.
- Primed, painted, varnished and lacquered walls and surfaces.
- Executed work orders for painting team as part of larger project schedule.
- Oversaw daily operations at site, keeping team production moving at optimal pace.
- Inspected equipment and tools used for safe operation.
- Trained workers in proper methods, equipment operation and safety procedures.
- Monitored job progress and performance of employees or contractors to complete projects prior to deadlines.
- Created and implemented plans to maximize efficiency of workers.
- Evaluated and updated safety protocols to reduce risks on construction and extraction sites.
Journeyman Painter
POPS PAINTING
Lakeland, FL
02.1997 - 01.2008
- Prepared interior and exterior surfaces by scraping, sanding, caulking, and patching imperfections
- Applied primer and finish coats using brushes, rollers, and sprayers for consistent coverage
- Masked floors, trim, and fixtures to protect adjacent surfaces during painting projects
- Mixed paint colors and coatings to match specifications and maintain finish consistency
- Repaired drywall damage and smoothed surfaces before final coating application
- Inspected completed work for drips, holidays, and uneven coverage before turnover
- Followed jobsite safety practices, including respirator use, ladder handling, and containment procedures
- Cleaned and maintained painting tools, equipment, and work areas for efficient project readiness
- Enhanced customer satisfaction by delivering timely completion of projects, maintaining a clean workspace, and providing professional communication.
- Improved safety standards by following OSHA guidelines and utilizing personal protective equipment during all tasks.
- Ensured lasting quality of work by properly cleaning, storing, and maintaining all painting equipment and supplies.
- Performed routine maintenance on equipment.
- Increased efficiency with advanced surface preparation skills, including sanding, caulking, and masking.
- Streamlined workflow processes by effectively setting up job sites with necessary materials prior to commencement of work.
- Provided accurate quotes to clients by thoroughly assessing project details and calculating necessary materials and labor costs.
- Consistently met deadlines for both residential and commercial clients through efficient task prioritization and time management skills.
- Participated in ongoing training and professional development opportunities to stay current with industry trends and best practices.
- Contributed to successful team collaborations by assisting colleagues in completing large-scale painting jobs on time and within budget.
- Calculated amount of paint and other materials needed for each job accurately.
- Worked holidays and weekends depending on shifting needs of project.
- Kept accurate records of paint supplies and other materials.
- Corrected surface imperfections by filling cracks, holes, and joints.
- Mixed and blended paints according to specified colors and consistency.
- Utilized brushes and rollers to create various textures.
- Used airless sprayers, rollers, brushes and other painting tools to accomplish job tasks.
- Repaired drywall and plaster prior to painting.
- Patched cracks, holes and other imperfections in walls and other surfaces.
- Primed and sealed surfaces to best support paint coats.
- Followed safety procedures and properly used protective gear while painting.
- Removed wallpaper and sanded surfaces to prepare for paint application.
- Prepared surfaces for painting or staining by removing old paint and applying primers.
- Calculated accurate amounts of materials and estimated time for planned jobs.
- Trained new staff on initial setup routines and continual work monitoring procedures.
- Taped off areas to prevent overspray and other accidents.
- Applied various types of paints and other finishes to interior and exterior surfaces.
- Reached high ceilings and walls with scaffolding and ladders.
- Conducted final work check to assess quality and make corrections if necessary.
- Mixed paint, varnish, shellac and lacquer to desired consistencies.
- Painted surfaces using brushes, spray guns, and paint rollers.
- Prepared trim, walls and ceilings for painting by cleaning, smoothing, and priming.
- Painted indoor areas such as hallways, bathrooms, and lobbies.
- Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
- Applied putty, wood filler, spackling, and caulks to prep uneven surfaces and fill in holes.
- Applied primer, paints, varnishes and lacquers to walls and surfaces using traditional and sprayer methods.
- Climbed scaffolding, staging, ladders, and planks to reach work area surfaces and observed safety protocols to prevent falls.
- Protected surfaces from damage and spills by using drop cloths prior to and during painting.
- Operated power sprayers and hand tools to prepare and paint large areas.
Painter's Helper/Laborer
OB CANNON INDUSTRIES
Tampa, FL
01.1993 - 01.2005
- Prepared surfaces by cleaning, sanding, and masking equipment before painting.
- Applied coatings using brushes, rollers, and spray equipment for even finish coverage.
- Mixed paint and coatings to match specified colors, textures, and application requirements.
- Inspected finished surfaces for runs, drips, and coverage defects, correcting issues promptly.
- Followed safety procedures for ventilation, respirators, and hazardous material handling.
- Maintained painting tools, spray guns, and work areas to support consistent quality.
- Assisted with surface repair, patching, and priming before final coating application.
- Prepared surfaces for painting by cleaning, sanding, and repairing defects to ensure smooth results.
Education
GED -
SWANNEE HIGH SCHOOL
Live Oak, FL01-1993
AMERICAN HOME BUILDING - SCAFFOLDING ERECTIONS AND ASEMBLY
TRAVIS VO-TECH
EATON PARK, FLORIDA01-1997
No Degree - Computer Science
Tampa College
FL01-1994
Skills
- Property management
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent communication
- Organizational skills
- Team collaboration
- Team leadership
- Active listening
- Adaptability and flexibility
- Verbal and written communication
- Decision-making
- Effective leader
- Relationship building
- Customer relations
- Operational efficiency
- Team building
- Task prioritization
- Employee motivation
- Self motivation
- Goal setting
- Inventory tracking and management
- Professionalism
- Employee relations
- Scheduling
- Hiring and onboarding
- Business leadership
- Schedule management
- Inventory control
- Payroll administration and timekeeping
- Recruitment
- Performance evaluations
ASBESTOS REMOVAL CERTIACATE
3 DAY CERTIFACATI0N COURSE; ASBESTOS HANDLING,DESPOSAL GUIDELINES ,CODE RULE 56
Timeline
Director of Owner Services
WILLIAMS CONTRACTING
06.2017 - 01.2026
PAINTER
ROBINS PAINTING
03.2014 - 01.2017
Journeyman Painter
POPS PAINTING
02.1997 - 01.2008
Painter's Helper/Laborer
OB CANNON INDUSTRIES
01.1993 - 01.2005
Foreman Painter
Greco Painting
2010 - 10.2016
AMERICAN HOME BUILDING - SCAFFOLDING ERECTIONS AND ASEMBLY
TRAVIS VO-TECH
GED -
SWANNEE HIGH SCHOOL
No Degree - Computer Science
Tampa College