Michael Williamson

Coordinated, supervised and evaluated work of subordinates and reallocated staff and resources to meet performance requirements.

Provided interpretation and guidance on procedural questions.

Trained new hires and provided positive reinforcement and helpful feedback that boosted morale and efficiency within department.

Assumed responsibility and oversight for hiring, onboarding and mentoring new staff members.

Maintained meticulous employee records to accurately track attendance and productivity.

Oversaw route and units to manage daily schedules and maintain organized shifts.

Tracked delivery progress to identify possible delays and provide real-time updates to customers.

Communicated with drivers and personnel to coordinate timely delivery of goods and materials.

Answered customers' questions regarding products, prices, and availability.

Set up new accounts, established customer credit and set up payment methods.

Managed friendly and professional customer interactions.

Responsible for meeting and maintaining production goals.

Keeping our work force busy by keeping trailers up to the dock and cutting trailers in a timely manner