Summary
Overview
Work History
Education
Skills
Certification
Assessments
Additional Information
Timeline
Generic

Michael Wilson

Selma

Summary

  • Supervised a team of 5 employees, coordinating daily assignments, training, and performance monitoring to maintain efficient cemetery operations.
  • Improved grounds maintenance efficiency by implementing structured work schedules and preventative equipment maintenance procedures.
  • Ensured 100% accuracy in burial records and plot documentation through consistent recordkeeping and verification processes.
  • Reduced service delays by improving communication and coordination between cemetery staff and funeral service providers.
  • Maintained cemetery grounds to high standards of appearance and safety, supporting positive public perception and community trust.
  • Trained new employees on burial procedures, equipment operation, safety protocols, and customer service expectations.
  • Responded to and resolved customer concerns professionally, maintaining a respectful and supportive environment for families and visitors.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Maintenance Superintendent

StoneMor
08.2020 - 02.2023

Assisted in daily management of grounds and maintenance operations. Distributed tasks and work orders to maintenance crew each day. Monitored completion of work orders and ensured timely execution. Conducted daily meetings with staff and management to address maintenance concerns across grounds. Managed routine and minor repairs for all equipment and vehicles. Performed inspections of equipment and conducted daily pre-trip and post-trip checks. Oversaw maintenance of interment grounds and mausoleum. Coordinated all disinterments for relocations or other purposes.

Transportation Manager

Vertical Walls
09.2017 - 01.2020
  • Oversaw daily assignment management to ensure timely completion.
  • Delegated work assignments to drivers to optimize route efficiency.
  • Oversaw maintenance scheduling to ensure all fleet vehicles remained operational and compliant.
  • Ensured compliance of all drivers with DOT regulations.
  • Oversaw vehicle acquisition and managed inventory levels.
  • Oversaw daily paperwork management for all drivers.
  • Ensured compliance with company standards and policies.
  • Facilitated daily safety meetings with drivers to enhance operational safety standards.
  • Ensured compliance of all vehicles with DOT regulations.
  • Assisted in organizing driver schedules to optimize route efficiency. Coordinated with team members to address scheduling conflicts. Supported management in maintaining accurate records of driver availability.
  • Conducted background checks and driving record verifications for new hires. Supported onboarding processes by ensuring compliance with company standards. Assisted in maintaining accurate records of employee qualifications.
  • Executed random drug and alcohol testing protocols to ensure workplace safety.
  • Ensured all drivers received and utilized OSHA-compliant safety equipment for both truck operation and outdoor activities.

Warehouse Supervisor

DataNet IT
10.2013 - 09.2017
  • Prepared outdated equipment for pickup according to schedule (load, pack, wrap, label, ship)
  • Completed diary logs into inventory
  • Operated pallet jack, forklift, and box truck as pertained to job duties
  • Reported any discrepancies and communicate with supervisors and coworkers
  • Operated and maintained preventively warehouse vehicles and equipment
  • Followed quality service standards and complied with procedures, rules, and regulations
  • Pickup, delivery, and unloading of general equipment per customer case description using 26’ box truck

Freight Delivery Driver

Champagne Logistics
06.2010 - 10.2013
  • Pickup and delivery of general freight in accordance with all DOT regulations within NC, SC, VA, WV, TN, and KY
  • Inspected vehicle, tracked and logged any mechanical problems to ensure safe operation
  • Maintained daily log books, expense reports, and fuel/mileage reports

Armed Security Officer

North Carolina Detective Agency
02.2005 - 05.2010
  • Patrolled various properties for any concerns or criminal activity. Daily interactions with law enforcement. Daily reports on all activities. Daily interactions with residence dealing with all kinds of different issues.

Driver/equipment operator

Tourtellotte Excavation
03.2001 - 10.2004
  • Hauled heavy equipment too and from job sites. Operated D8 Bulldozer pushing over piles of material. Operated excavator loading trucks and removing stumps.

Education

Certificate - Emergency Management FEMA

Emergency Management Institute
Scarborough, ME
01.2021

High School Diploma -

Mt. Ararat High School
Topsham, ME
05.2000

CDL License -

Northeast Technical Institute
Scarboro, ME, US
01.1999

Skills

  • Achieved timely order fulfillment through effective warehouse management Improved inventory accuracy by implementing systematic organization Enhanced shipping processes, resulting in increased customer satisfaction
  • Coordinated shipping schedules and documentation to facilitate smooth transportation of goods
  • Executed safe and effective movement of goods using pallet jack, ensuring timely delivery and organization of stock
  • Oversaw replenishment of stock levels to support seamless retail operations and enhance customer experience
  • Executed safe and effective forklift operations to support timely delivery of goods and maintain workflow efficiency
  • Executed safe and effective handling of electric pallet jack for loading and unloading goods in a fast-paced setting
  • Executed machine setup and adjustments to optimize performance and meet production targets
  • Conducted thorough inspections and repairs to maintain equipment reliability and performance
  • Mastered complex tasks efficiently, contributing to overall project success
  • Achieved timely delivery of goods through effective box truck management Enhanced customer satisfaction by maintaining high standards of service during transportation Improved operational efficiency by streamlining loading and unloading procedures
  • Managed route planning and navigation to optimize delivery schedules and enhance service reliability
  • Achieved seamless loading and unloading of materials, contributing to overall operational success Enhanced team productivity through effective coordination of logistics Improved inventory management practices during loading and unloading processes
  • Achieved seamless shipping and receiving operations through effective coordination of logistics Enhanced inventory accuracy by implementing systematic tracking of shipments Improved delivery timelines by fostering collaboration among team members
  • Managed vehicle recovery and towing services to ensure safe and effective roadside assistance
  • Monitored stock levels and conducted regular audits to maintain accurate inventory records
  • Achieved high customer satisfaction ratings through effective problem resolution and support Enhanced service delivery by streamlining communication processes Fostered positive relationships with customers, resulting in increased retention
  • Navigated routes to deliver goods and services while adhering to safety regulations
  • Utilized mechanical knowledge to conduct thorough inspections and maintenance of machinery
  • Achieved improved document quality through effective training on Microsoft Word features Enhanced team efficiency by implementing streamlined editing processes Elevated overall document presentation by promoting the use of templates and formatting tools
  • Achieved enhanced security compliance through proactive risk assessments and policy updates Improved incident response times by streamlining communication protocols Strengthened organizational security posture through effective team collaboration and training initiatives
  • Directed team activities in a fast-paced warehouse environment, enhancing productivity and maintaining high standards of quality
  • Maintained clean and organized work areas to facilitate smooth repair processes
  • Specialized in troubleshooting mechanical issues and implementing effective solutions to enhance operational efficiency
  • Coordinated freight activities, including scheduling and tracking shipments to enhance supply chain efficiency
  • Achieved high vehicle performance through effective management of maintenance protocols Improved fleet reliability by implementing systematic inspection routines Elevated service quality by streamlining repair workflows
  • Managed operation of heavy equipment, adhering to safety protocols and optimizing performance on-site
  • Executed tasks efficiently using advanced computer literacy across multiple platforms
  • Developed engaging curriculum and activities to promote English language proficiency among students
  • Conducted thorough oil change services, including filter replacement and fluid checks, to enhance vehicle reliability
  • Achieved timely delivery of goods through effective management of logistics processes Improved inventory accuracy by implementing streamlined tracking systems Resolved shipment issues promptly, contributing to enhanced customer satisfaction
  • Achieved significant reduction in equipment downtime through proactive maintenance strategies Enhanced facility safety and cleanliness, contributing to improved employee satisfaction Optimized resource use, resulting in cost-effective maintenance solutions
  • Achieved timely delivery of goods through effective management of tractor-trailer operations Enhanced customer satisfaction by maintaining high standards of service and reliability Improved operational efficiency by implementing best practices in vehicle maintenance and route planning

Certification

  • Driver's license
  • PPSB ARMED
  • May 2021 to May 2022
  • Patrolled sites, observed and reported any issues. Responded to alarms, searched schools, vacant apartments, detained suspects
  • CPR Certification

Assessments

  • Mechanical knowledge — Proficient
  • April 2022
  • Understanding and applying mechanical concepts and processes
  • Full results: Proficient
  • Legal skills — Completed
  • December 2021
  • Supporting legal procedures, preparing documents, doing research, and collecting client information in a legal setting
  • Full results: Completed
  • Customer focus & orientation — Proficient
  • Responding to customer situations with sensitivity
  • Delivery driver — Proficient
  • July 2022
  • Interpreting instructions or signs and solving problems
  • Work style: Reliability — Proficient
  • March 2023
  • Tendency to be reliable, dependable, and act with integrity at work
  • Scheduling — Proficient
  • September 2023
  • Cross-referencing agendas and itineraries to avoid scheduling conflicts
  • General manager (hospitality) — Proficient
  • October 2020
  • Solving group scheduling problems and reading and interpreting P&L statements
  • Attention to detail — Proficient
  • July 2021
  • Identifying differences in materials, following instructions, and detecting details among distracting information
  • Customer service — Proficient
  • Identifying and resolving common customer issues
  • September 2021
  • Workplace safety — Proficient
  • February 2022
  • Using safe practices at work
  • Sales skills — Proficient
  • May 2022
  • Influencing and negotiating with customers
  • Forklift safety — Proficient
  • Best practices and safety hazards in forklift operation
  • February 2020
  • August 2021
  • Retail customer service — Proficient
  • January 2022
  • Responding to customer situations in a retail setting
  • Automotive maintenance — Proficient
  • Knowledge of vehicles, vehicle maintenance, and repairs
  • Warehouse safety — Proficient
  • Using safe practices in a warehouse setting
  • Basic maintenance and repair — Proficient
  • Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilities

Additional Information

  • FEMA Certified- National Incident management system.
  • FEMA Certified- Incident Command System
  • National Highway Institute certified- National Traffic Incident Management Responder training.
  • Premier Training Academy- firearms training, armed guard training, armored car training.

Timeline

Maintenance Superintendent

StoneMor
08.2020 - 02.2023

Transportation Manager

Vertical Walls
09.2017 - 01.2020

Warehouse Supervisor

DataNet IT
10.2013 - 09.2017

Freight Delivery Driver

Champagne Logistics
06.2010 - 10.2013

Armed Security Officer

North Carolina Detective Agency
02.2005 - 05.2010

Driver/equipment operator

Tourtellotte Excavation
03.2001 - 10.2004

Certificate - Emergency Management FEMA

Emergency Management Institute

High School Diploma -

Mt. Ararat High School

CDL License -

Northeast Technical Institute
Michael Wilson