MICHAEL WILSON
Skokie,IL
Summary
Client relations and experiential marketing professional with 8+ years of experience managing high-value brand partnerships, customer experiences, and integrated campaigns across 20+ markets. Proven ability to lead end-to-end client relationships, drive retention, and execute high-touch experiential activations in fast-paced, deadline-driven environments. Strong background in account management, partnership development, and delivering elevated customer experiences that build loyalty and long-term engagement.
Overview
2027
2027
years of professional experience
Work History
Senior National Account Manager, Brand & Agency
DoStuff Media
Chicago, IL
2024 - Current
- Manage national client relationships across 20+ markets, overseeing full campaign lifecycle from onboarding through execution and reporting
- Serve as primary client contact, ensuring alignment on goals, KPIs, timelines, and deliverables
- Lead execution of experiential activations including branded events, watch parties, and sponsored community experiences
- Coordinate internal teams and external partners (venues, vendors, creative, production) to ensure seamless delivery
- Manage budgets ranging from $2K-$100K+, ensuring accuracy, organization, and execution quality
- Develop client-facing recaps, performance reports, and case studies to support renewals and upsell opportunities
- Optimize campaigns in real time based on performance insights and client feedback
Senior Partnerships Manager
Fever
Chicago, IL
2021 - 2024
- Managed strategic venue and entertainment partnerships, overseeing contract execution and campaign delivery
- Built and maintained strong partner relationships focused on retention, satisfaction, and performance
- Oversaw multiple concurrent accounts in a fast-paced experiential environment with tight timelines
- Collaborated with marketing and operations teams to launch consumer-facing activations and events
- Supported business development initiatives contributing to revenue growth and partnership expansion
Founder
DUBS RESTORE
Chicago, IL
2020 - Current
- Founded and operate a sneaker customization and restoration business serving individual clients
- Provide end-to-end client service including consultation, design customization, restoration, and delivery
- Manage all aspects of operations including client acquisition, pricing, scheduling, and fulfillment
- Build long-term client relationships through high-quality craftsmanship and repeat business
- Work with a range of sneaker materials and styles with a focus on detail, quality, and preservation
Sales Executive, Leadership Development
HomeAdvisor
Chicago, IL
2019 - 2021
- Ranked #1 in training cohort of 16 representatives
- Managed high-volume sales pipeline using CRM tools and outbound prospecting
- Achieved 200+ sales milestones through consultative, relationship-based selling
- Coached and mentored new hires on client engagement and performance improvement
Account Executive
Yelp
Chicago, IL
2017 - 2018
- Developed new business through outbound prospecting and consultative selling
- Managed small business client accounts and advertising campaigns
- Balanced high-volume outreach with relationship-driven account management
Education
Bachelor of Science - Arts Technology
Illinois State University
2015
Skills
- Client Relationship Management
- Project Management
- Account Management
- Customer Experience Strategy
- Experiential Marketing Campaign Operations
- Event & Activation Execution
- Vendor & Venue Coordination
- Cross-Functional Team Leadership
- Budget Management
- Logistics & Timeline Management
- Reporting & Insights
- Sales & Partnerships
Timeline
Senior National Account Manager, Brand & Agency
DoStuff Media
2024 - Current
Senior Partnerships Manager
Fever
2021 - 2024
Founder
DUBS RESTORE
2020 - Current
Sales Executive, Leadership Development
HomeAdvisor
2019 - 2021
Account Executive
Yelp
2017 - 2018
Bachelor of Science - Arts Technology
Illinois State University