Michael Wood
Ada
Summary
Detail-oriented professional specializing in rural mail services, ensuring efficiency and accuracy in operations. Recognized for exceptional customer service and adherence to safety protocols. Experienced in record management, aiming to optimize delivery processes and achieve measurable improvements.
Overview
24
24
years of professional experience
Work History
Rural Carrier
United States Postal Service, USPS
Ada
04.2001 - 07.2025
- Delivered mail and packages efficiently to rural communities.
- Maintained accurate delivery and return records to ensure tracking efficiency.
- Operated postal vehicles safely and in compliance with regulations.
- Assisted customers with service and product inquiries, enhancing customer satisfaction.
- Sorted and routed mail based on delivery routes.
- Collaborated with team members to streamline delivery processes.
- Adhered to safety protocols while handling mail and equipment.
- Provided exceptional customer service during daily interactions.
- Followed strict package safety standards to protect customers and team members.
- Collected mail from customers and brought back to the facility for processing and sorting.
- Drove postal vehicle to deliver mail to rural locations efficiently.
- Consistently met performance targets through diligent handling of delivery stops.
Education
High School Diploma -
East Central University
Ada, OKSkills
- Delivery accuracy and optimization
- Postal regulations knowledge
- Record management
- Vehicle operation skills
- Customer service expertise
Timeline
Rural Carrier
United States Postal Service, USPS
04.2001 - 07.2025
High School Diploma -
East Central University