Michael Wuerstlin
Appliance repair technician
Catonsville,MD
Summary
Dependable and organized Appliance Repair Technician with a self-directed and capable approach. Successful at managing multiple priorities with a positive attitude. Great mechanical and problem-solving skills with eagerness to learn new procedures. Looking for a challenging role with room for advancement.
Overview
14
14
years of professional experience
Work History
Appliance Repair Technician
Mr. Appliance of Howard County
07.2023 - 04.2026
- Diagnosed and repaired malfunctioning appliances, ensuring optimal performance and customer satisfaction.
- Conducted routine maintenance on various household appliances to extend lifespan and enhance reliability.
- Collaborated with team members to troubleshoot complex appliance issues, facilitating efficient service delivery.
- Provided technical support and guidance to junior technicians, fostering skill development and knowledge sharing.
- Maintained accurate records of repairs and parts used, improving inventory management and accountability.
- Educated customers on use, care and adjustments of appliances.
- Mentored junior technicians, sharing valuable skills and techniques that increased their efficiency and proficiency in appliance repair tasks.
Appliance Repair Technician
Landers Appliance
Baltimore, MD
02.2022 - 07.2023
- Educated customers on use, care and adjustments of appliances.
- Facilitated repairs by disassembling defective and broken equipment.
- Disassembled, repaired and reassembled equipment in good working order.
- Ordered parts and maintained adequate inventory.
- Diagnosed issues with appliances and made repairs.
- Gave accurate and detailed quotes to customers prior to starting work.
- Tested completed work and verified functionality of appliances.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
Appliance Repair Technician
Wuerstlin's Appliance Service, Inc.
Highland , Maryland
01.2013 - 02.2022
- Worked on Viking, Bosch, and Decor appliances.
- Ordered parts and maintained adequate inventory.
- Gave accurate and detailed quotes to customers prior to starting work.
- Diagnosed issues, disassembled defective and broken equipment, repaired, and reassembled equipment in good working order.
- Educated customers on use, care and adjustments of appliances.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Used hand tools such as oscilloscopes to check components.
- Adhered to social distancing protocols and wore mask or face shield.
- Maintained excellent attendance record, consistently arriving to work on time.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Janitorial Cleaner
Food Lion Grocery
Fulton, MD
08.2012 - 10.2013
- Projected friendly and positive image in interaction with employees and guests and built trusting and supportive relationships with other team members.
- Maintained cleaning equipment, performed minor repairs and communicated with management regarding specific needs for new equipment.
- Cleaned, stocked and sanitized restrooms and inspected hourly to deliver guests immaculate, safe environments that reflected well on employer.
- Adhered to safety protocols, resulting in zero complaints, hazards or lost-time accidents.
- Emptied trashcans and transported waste to collection areas.
Education
Certificate - Refrigeration Repair
Fred's Appliance Academy
Madison, OH 03.2017 - 04.2017
High School Diploma -
Shenandoah Valley Academy
New Market, VA05.2012
Skills
- Delivering excellent customer service with professionalism, timeliness and leadership
- Performing maintenance on wide range of appliances
- EPA Certification for sealed system refrigeration
- Maintaining inventory of parts
- Diagnosing and repairing household appliances
- Basic electrical understanding
- Finding creative solutions to problems
Timeline
Appliance Repair Technician
Mr. Appliance of Howard County
07.2023 - 04.2026
Appliance Repair Technician
Landers Appliance
02.2022 - 07.2023
Certificate - Refrigeration Repair
Fred's Appliance Academy
03.2017 - 04.2017
Appliance Repair Technician
Wuerstlin's Appliance Service, Inc.
01.2013 - 02.2022
Janitorial Cleaner
Food Lion Grocery
08.2012 - 10.2013
High School Diploma -
Shenandoah Valley Academy