Michael Yonjan
Queens,NY
Summary
Detail-oriented and reliable professional with experience maintaining a large residential building of 1100+ units. Proven multitasker and organizer, I enhanced customer satisfaction at NYC Valet through efficient package coordination and problem resolution. Skilled in data entry, customer service, and hands-on repair work, I contribute to smooth operations and positive resident experiences. Expertise in critical thinking, safety inspections, and using tools to perform quality maintenance in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Handyman
Bush Work
Brooklyn, NY
03.2024 - Current
- Executed general maintenance and repair tasks throughout a large residential building complex with over 1100 units.
- Executed diagnosis and resolution of plumbing issues, including leaks, clogs, and fixture repairs.
- Executed safe and efficient use of hand and power tools to deliver high-quality repairs and maintenance work orders.
- Executed routine safety and maintenance inspections of common areas and unit interiors to ensure compliance with safety standards.
Package Coordinator
NYC Valet
Manhattan, NY
04.2024 - 12.2024
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
- Notify the resident via the system or other communication methods (e.g., email or text message).
Car Detailer
Budget
Queens, NY
04.2023 - 04.2024
- Handled and moved substantial event materials.
- Set up lighting to create the desired mood, whether it’s soft and romantic or bright and energetic.
Party Decorator
Royal Elitevents
Queens, NY
02.2021 - 11.2021
- Handled and moved substantial event materials.
- Set up lighting to create the desired mood, whether it’s soft and romantic or bright and energetic.
Education
Associate of Science -
BMCC
Manhattan, NY06-2022
Skills
Maintenance & Repair
Plumbing
Tool Operation & Safety
Multitasking and Organization
Data Entry
Critical Thinking
Hospitality
Customer Service
Decision-making
Problem Resolution
Safety Inspections
High-Volume Environment Management
Timeline
Package Coordinator
NYC Valet
04.2024 - 12.2024
Handyman
Bush Work
03.2024 - Current
Car Detailer
Budget
04.2023 - 04.2024
Party Decorator
Royal Elitevents
02.2021 - 11.2021
Associate of Science -
BMCC